D-Link DWA-556 Product Manual - Page 41
I cannot connect to the access point or the wireless router., The DWA-556 Power and Link lights are
UPC - 790069300325
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Section 5 - Troubleshooting 2. I cannot connect to the access point or the wireless router. • Make sure that the SSID on the DWA-556 Desktop PCI Express Adapter is exactly the same as the SSID on the Access Point or wireless router. • Move the DWA-556 and Access Point or Wireless router into the same room and then test the wireless connection. • Disable all security settings. (WEP, MAC Address Control, AES) • Make sure that the Radio is not locked down to a different frequency • Turn off your Access Point and the computer with the DWA-556. Turn on the Access Point, and then turn on the computer with the DWA-556. • Refresh the DWA-556 Utility 3. The DWA-556 Power and Link lights are not on. • Check to see if the DWA-556 desktop adapter is firmly inserted into the PCI Express slot of your laptop computer. 4. I forgot my encryption key. • Reset the Access Point to its factory default settings and restore the DWA-556 Desktop PCI Express Adapter to the factory default settings. The default settings are listed in the Configuration section in this manual. D-Link DWA-556 User Manual 41