D-Link tm-g5240 User Manual - Page 76

Troubleshooting

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T-Mobile TM-G5240 Wireless Router User Manual Version 0.7 041807 Troubleshooting Introduction This section provides solutions to problems that can occur during the installation and operation of the TM-G5240. Note: It is recommended that you use an Ethernet connection to configure the TM-G5240 wireless router. I can't connect to the Internet Check the lights for the TM-G5240. • Power light - solid green • Internet light - blinking green • Port light (any port 1-4) - blinking green for data activity or solid green for no activity but has good connection Confirm that all cables are connected correctly and securely. • The modem is connected to your high speed internet connection. • The modem is connected to the Internet port of the TM-G5240. • The computer is connected to one of the numbered ports (1-4) on the TM-G5240. • The TM-G5240's power adapter is connected to an electrical outlet. Power off all devices (unplug if needed) and power on each device in the following order: • Cable or DSL modem • TM-G5240 • Computer If you have a static IP address, make sure your computer's Internet settings are set to DHCP for the initial setup. See How do I assign static IP address section in this manual. 73

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T-Mobile TM-G5240 Wireless Router User Manual
Version 0.7 041807
73
Troubleshooting
Introduction
This section provides solutions to problems that can occur during the installation and
operation of the TM-G5240.
Note:
It is recommended that you use an Ethernet connection to configure the TM-G5240
wireless router.
I can’t connect to the Internet
Check the lights for the TM-G5240.
•
Power light
– solid green
•
Internet light
– blinking green
•
Port light (any port 1-4)
– blinking green for data activity or solid green for no activity
but has good connection
Confirm that all cables are connected correctly and securely.
•
The modem is connected to your high speed internet connection.
•
The modem is connected to the Internet port of the TM-G5240.
•
The computer is connected to one of the numbered ports (1-4) on the TM-G5240.
•
The TM-G5240’s power adapter is connected to an electrical outlet.
Power off all devices (unplug if needed) and power on each device in the following order:
•
Cable or DSL modem
•
TM-G5240
•
Computer
If you have a static IP address, make sure your computer’s Internet settings are set to
DHCP
for the initial setup. See
How do I assign static IP address
section in this manual.