DELPHI SA10000 User Guide - Page 20
Contacting Customer Service - parts
UPC - 689604150887
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If this happens: You can only receive XM channels 0 and 1 Cause: Your SKYFi Receiver is not activated. The audio sounds distorted The audio level is too low You cannot tune in to a channel No song title or artist name displays You should: Contact XM as described in "Getting Started: Activating SKYFi" on page 2. Reduce audio output level as described under "Menu Commands and Settings: Line Out Level" on page 11. Increase audio output level as described in "Menu Commands and Settings: Line Out Level" on page 11. 1. Make sure the channel has not been skipped (see the "Channel Skip/Add" function covered on page 11). 2. Verify that you are authorized to receive that channel as part of your subscription with XM and that you have not asked XM to block that channel on your SKYFi unit. Nothing is wrong with your receiver. This is normal on many talk and news channels where there is no song playing. Also, this information may not yet be in the database for some music channels. Contacting Customer Service For additional information in solving problems with your SKYFi Receiver, contact Delphi at 1.877.GO DELPHI (1.877.463.3574) Monday - Friday, 8:00 am - 4:30 pm Eastern Standard Time, or visit www.delphi.com. 16 Section 5