DIRECTV H10 System Manual - Page 83

Partial programming loss/channels missing from the Guide/channel is in the Guide

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Temporary loss of the satellite signal or Searching for Satellite Signal message 4 Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists. 4 Your dish may be blocked. Check that something is not blocking the dish. Partial programming loss/channels missing from the Guide/channel is in the Guide but can't be tuned 4 Your satellite dish antenna may be incorrectly configured. Check the dish type set in your receiver's preferences and change if necessary. Press the MENU key on the remote control, then select Settings then Setup. In the next menu, select Sat & Ant, then Repeat Satellite Dish Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected (round, oval with a dual LNB or oval with a triple LNB). 4 The channels might be excluded from the Favorites list currently in use. Press MENU on the remote, select Favorites, then All Channels. Troubleshooting Chapter 5 79

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Chapter 5
79
Temporary loss of the satellite signal or Searching for Satellite Signal message
4
Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal
due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as
long as the heavy rain cloud condition persists.
4
Your dish may be blocked. Check that something is not blocking the dish.
Partial programming loss/channels missing from the Guide/channel is in the Guide but
can’t be tuned
4
Your satellite dish antenna may be incorrectly configured. Check the dish type set in your
receiver’s preferences and change if necessary. Press the MENU key on the remote control,
then select
Settings
then
Setup
. In the next menu, select
Sat
&
Ant
, then
Repeat Satellite Dish
Setup
. Follow the steps. From the
Satellite Dish Type
screen, make sure the proper dish type
is selected (round, oval with a dual LNB or oval with a triple LNB).
4
The channels might be excluded from the
Favorites
list currently in use. Press MENU on
the remote, select
Favorites
, then
All Channels
.
Troubleshooting