Danby DDR5011 Product Manual - Page 11

CARE AND MAINTENANCE CLEANING A CAUTION: Before attempting to clean and/or service this unit, always disconnect the power supply cord from the electrical supply outlet. 1) DO NOT use gasoline benezene paint thinner, or any other chemicals to clean this unit, as these substances will damage/deform both plastic components and luster finish. 2) Never attempt to clean the unit by pouring water directly over any of the surface areas, as this will cause deterioration of electrical components and wiring insulation. 3) Use only a mild dish washing detergent, lukewarm water, and a soft cloth to wipe the exterior surface of the unit and dry thoroughly. STORAGE When the dehumidifer is not being used for long time periods, please follow these instructions: 1) Disconnect the power cord from the power supply. 2) Empty the water tank and wipe (clean) thoroughly. 3) Clean air filter thoroughly. 4) Re-package the unit in the original carton. 5) Store the unit upright in a dry location. TROUBLESHOOTING Occasionally, you may encounter some problems that are of a minor nature and a service call may not be necessary. Use this troubleshooting guide to identify possible problems you may be experiencing. If the unit continues to operate improperly, call your local Danby Service Depot or 1-800-26-Danbr (1-800-263-2629) PROBLEM 1) Unit will not operate. 2) Dehumidifying capacity (moisture removal) low. 3) Relative Humidity setting not reached after long period of operation. POSSIBLE CAUSE • Check power cord connection. • Check electrical outlet for blown fuse. • Check if water tank is full (if yes, empty). • Check water tank is properly installed. • Air filter is dirty and/or blocked. • Ambient (room) temperature too low (below 5°C/41°F). • Poor air flow circulation/obstruction of front grill. • Relative humidity in surrounding environment very low. • Check all doors and windows are closed. • Area/room is too large for the capacity of the dehumidifier.