Danby DPAC12012P Product Manual - Page 11

TROUBLESHOOTING Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot for assistance, or Danby's Toll Free Number: 1-800-26-Denby PROBLEM 1) Unit does not work POSSIBLE CAUSE • Power is out. • The plug is not plugged in properly.. • The fulgtank indicator is ON,. bank is fill • Current leakingg or pressing test button on LCEll plug. SOLUTIONS . • Wait Plug for power to in p-roperly. return. • Remove drain water from the drain tank. • Press the reset button after resolving problem. • Indoor set temperature has been 2) Unit suddenly stops during operation. reached. • The pr_eset time is up • The full-tank indicato.r is ON; tank is full. • Reset the temperature level. • Reset the timer. • Remove drain water from the drain tank. 3) Unit runs intermittently • Malfunction. • Surrounding temp. is too hi ow. • Exhaust duct hose is blockell. • Contact your dealer. • This is normal. • Check the duct hose. 4) Unit functions but the room is not cooled. • Window or door is open in room. • There is a heat source or too many people in the room. • Air mtake grill is clogged. • Filter is too dirty. • Temperature setting is too high. • Close all windows/doors. • Move any heat sources from room. • Clean air intake grill. • Replace the filter. • Lower temp. setting. 5) Condensed water spills out when moving the unit. • The tank is nearly full. • Remove drain plug on rear bottom and drain out water.