Danby DPAC13012H Product Manual - Page 12
Troubleshooting
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TROUBLESHOOTING Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot for assistance, or Danby's Toll Free Number: 1-800-26- Daft' PROBLEM 1) Unit does not work POSSIBLE CAUSE SOLUTIONS • Power is out. • The plpg is not plugged in_ ptoperly. • The fulPtank indicator is ON; tank is full. • Current leaking or pressing test button on LCDI plug. • Wait for power to return. • Plug in properly. Rediove drain ater from the drain tank • Press the reset button after resolving problem. • Indoor set temperature has been 2) Unit suddenly stops during operation. • • reached. The The fpurells-etatntikminediiscuapto.r is ON; tank is full. •• RReesseett tthhee ttiemmepre. rature level. • Remove drain water from the drain tank 3) Unit runs intermittently 4) Unit functions but the room is not cooled. • Malfunction. • Surrounding temp. is too high/low. .• Exhaust duct hose is blockeA. • Window or door is open in room. • There is a heat source or too many people in the room. • Air mtake grill is clogged. • Filter is too dirty. • Temperature setting is too high. • Contact your dealer. • This is normal. ,• Check the duct hose. • Close all windows/doors. • Move any heat sources from room. • Clean airintake grill. • Replace the filter. • Lower temp. setting. 5) Condensed water spills out when moving the unit. • The tank is nearly full. • Remove drain plug on rear bottom and drain out water. 11