Danby DR3009WGLP Product Manual - Page 11

TROUBLESHOOTING Before you call for service, review this list of troubleshooting solutions. If none of the below suggestions rectify the problem, contact the Danby customer service department TOLL FREE: 1-800-26- PROBLEM POSSIBLE CAUSE SOLUTION • Surface Control knob has not been • Push in and turn the Surface Control 1) Surface burners do completely turned. knob until burner ignites and then turn not light • Burner ports are clogged. control knob to desired flame size. • Range power cord is disconnected from • With the burner off, use a small-gauge outlet. wire or needle to clean ports. • Electrical power outage. • Be sure cord is securely plugged into the outlet. • Burners can be lit manually. Check house lights to be sure. Call your local electric company for service. • Burner ports are clogged. 2) Surface burner • Moisture is present after cleaning. flame burns half way around • With the burner off, use a small-gauge wire or needle to clean ports. • Lightly fan the flame and allow burner to operate until flame is full. Dry the burners thoroughly. 3) Surface burner flame is orange • Dust particles in main line. • Allow the burner to operate a few • In coastal areas, a slightly orange flame minutes until flame turns blue. is unavoidable due to salt air. • This is normal; no action necessary. • Many factors affect baking results. 4) Poor baking results. • Be sure regulator gas valve is "ON". • Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipes recommended temp. or baking time. • See Installation Instructions. • Your oven will most likely smoke after • This is normal, especially for high oven 5) Flames inside oven a spillover has occurred. temperatures, pie spillovers or large or smoking from vent amounts of grease on oven bottom. Wipe up excessive spillovers immediately. 6) Oven smokes excessively during broiling • Meat too close to the broil burner. • Meat not properly prepared. • Broiler drawer needs to be cleaned. • Broiler drawer is open. 7) Oven door is crooked • The door is out of position. • Reposition the rack to provide more clearance between the meat and the broiler. • Remove excess fat from meat. Slash remaining fatty edges to prevent curling, but do not cut into the lean. • Excessive smoking is caused by a build up of grease or food spatters. If the broiler is used often, clean on a regular basis. • Broiler door should be closed when broiling. • Because the oven door is removable, it can become out of position during installation. To straighten the door, see "Care and Cleaning" in this manual. 8) Oven light does not • Replace or tighten bulb. work • Switch operating light is broken. • See "Care and Cleaning" in this manual. • Call for Service. 10