Dell 25 Gaming S2522HG S2522HG Monitor Users Guide - Page 62

Contact Dell immediately., Safety Related

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Synchronization Problems Safety Related Issues Intermittent Problems Missing Color Screen is scrambled or appears torn Visible signs of smoke or sparks Monitor malfunctions on and off Picture missing color • Reset the monitor to factory settings. • Invoke the self-test feature (see Selftest) and determine if these lines are also flagged in the self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Invoke the self-test feature (see Selftest) to determine if the intermittent problem is flagged in the self-test mode. • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. 62 │ Troubleshooting

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62± ±
│
± ± Troubleshooting
Synchronization
Problems
Screen is
scrambled or
appears torn
•
Reset the monitor to factory settings.
•
Invoke the self-test feature (see
Self-
test
) and determine if these lines are
also flagged in the self-test mode.
•
Check for bent or broken pins in the
video cable connector.
•
Restart the computer in the safe
mode.
Safety Related
Issues
Visible signs of
smoke or sparks
•
Do not perform any troubleshooting
steps.
•
Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
and off
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
•
Reset the monitor to factory settings.
•
Invoke the self-test feature (see
Self-
test
) to determine if the intermittent
problem is flagged in the self-test
mode.
Missing Color
Picture missing
color
•
Perform monitor self-test feature
check.
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
•
Check for bent or broken pins in the
video cable connector.