Dell 25 Gaming S2522HG S2522HG Monitor Users Guide - Page 65
Universal Serial Bus (USB) specific problems
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Universal Serial Bus (USB) specific problems Common symptoms USB interface is not working SuperSpeed USB 5 Gbps (USB 3.2 Gen1) interface is slow Wireless USB peripherals stop working when a USB 3.2 device is plugged in What you experience Possible solutions USB peripherals are not working • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn the monitor off and then on again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. SuperSpeed USB 5 Gbps (USB 3.2 Gen1) peripherals working slowly or not working at all • Check that your computer is SuperSpeed USB 5 Gbps (USB 3.2 Gen1)-compatible. • Some computers have USB 3.2, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. Wireless USB • Increase the distance between the peripherals USB 3.2 peripherals and the wireless responding slowly USB receiver. or only working as • Position your wireless USB receiver as the distance close as possible to the wireless USB between itself and peripherals. its receiver decreases • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.2 port. Troubleshooting │ 65