Dell Alienware 27 Gaming AW2724DM Alienware AW2724DM Monitor Users Guide - Page 84

RADEON PRO AND AMD, Color Depth

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Common symptoms What you experience Possible solutions Cannot select 10-bit color Unable to select 10- • If your computer is equipped with bit color from the an NVIDIA graphics card, go to connected computer NVIDIA control panel > Resolutions > Output Color Depth, select 10 bpc (bits per color) from the Color Depth drop-down menu, and click Apply. • For your computer is equipped with an AMD graphics card, go to AMD RADEON PRO AND AMD FIREPRO SETTINGS > Display > Color Depth, and select 10 bpc from the drop-down list. Cannot adjust No LIGHTING the lighting using panel AWCC Ensure that the supplied USB 3.2 Gen 1 (5 Gbps) upstream cable is properly connected to your monitor and computer. Cannot adjust the gaming features using AWCC No SETTINGS panel • Check whether the signal cable is plugged in properly. Re-plug the signal cable as necessary. • Reboot your computer. 84 | Troubleshooting

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Troubleshooting
Cannot select
10-bit color
Unable to select 10-
bit color from the
connected computer
•
If your computer is equipped with
an NVIDIA graphics card, go to
NVIDIA control panel
>
Resolutions
>
Output Color
Depth
, select
10 bpc
(bits per color)
from the
Color Depth
drop-down
menu, and click
Apply
.
•
For your computer is equipped with
an AMD graphics card, go to
AMD
RADEON PRO AND AMD
FIREPRO SETTINGS
>
Display
>
Color Depth
, and select 10 bpc
from the drop-down list.
Cannot adjust
the lighting using
AWCC
No
LIGHTING
panel
Ensure that the supplied USB 3.2
Gen 1 (5 Gbps) upstream cable is
properly connected to your monitor
and computer.
Cannot adjust
the gaming
features using
AWCC
No
SETTINGS
panel
•
Check whether the signal cable is
plugged in properly. Re-plug the
signal cable as necessary.
•
Reboot your computer.
Common
symptoms
What you
experience
Possible solutions