Dell Alienware Area-51 Alienware Desktop Manual - Page 53

Internet, Hard Drive Problems, Cannot browse the Internet or the, error, message appears

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Hard Drive Problems Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk: Windows Vista® or Windows® 7 1. Click Start → Computer. 2. Right-click Local Disk C: 3. Click Properties→ Tools→ Check Now. If the User Account Control window appears, click Continue. 4. Follow the instructions on the screen. CHAPTER 6: TROUBLESHOOTING Internet Cannot browse the Internet or the Unable to locate host error message appears • Check if you are connected to the Internet. • Check if the web address typed into the address bar is correct. Try a different web address, or URL. • If the error message still appears, disconnect from the Internet Service Provider (ISP) and close the browser. Reconnect and open the browser. • If the problem persists, your ISP may be experiencing technical difficulties. Internet connection is slow Internet performance can be affected by the following factors: • The condition of the telephone or network cables being used. • The condition of the network equipment at your ISP. • The graphics or multimedia on Web pages. • Multiple browsers, downloads, or programs open on your computer. 053 /053

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CHAPTER 6: TROUBLESHOOTING
Internet
Cannot browse the Internet or the
Unable to locate host
error
message appears
Check if you are connected to the Internet.
•
Check if the web address typed into the address bar is correct. Try a different
•
web address, or URL.
If the error message still appears, disconnect from the Internet Service
•
Provider (ISP) and close the browser. Reconnect and open the browser.
If the problem persists, your ISP may be experiencing technical difficulties.
•
Internet connection is slow
Internet performance can be affected by the following factors:
°e condition of the telephone or network cables being used.
•
°e condition of the network equipment at your ISP.
•
°e graphics or multimedia on Web pages.
•
Multiple browsers, downloads, or programs open on your computer.
•
Hard Drive Problems
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.
Run Check Disk:
Windows Vista
®
or
Windows
®
7
Click
1.
Start
→
Computer
.
Right-click
2.
Local Disk C:
Click
3.
Properties
→
Tools
→
Check Now
.
If the
User Account Control
window appears, click
Continue
.
Follow the instructions on the screen.
4.