Dell Alienware Aurora Ryzen Edition R14 Service Manual
Dell Alienware Aurora Ryzen Edition R14 Manual
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Dell Alienware Aurora Ryzen Edition R14 manual content summary:
- Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 1
Alienware Aurora Ryzen Edition R14 Service Manual Regulatory Model: D30M Regulatory Type: D30M003 October 2021 Rev. A01 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 2
use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 3
Chapter 1: Working inside your computer 6 Before working inside your computer...6 Safety instructions...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service kit ...8 Transporting sensitive components...9 After working inside your computer...9 Chapter 2: Removing - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 4
Installing the coin-cell battery...38 Memory modules...38 Removing the memory modules...38 Installing the memory modules...39 Single-graphics card...40 Removing the single-graphics card...40 Installing the single-graphics card...42 Solid-state drive...44 Removing the 2230 solid-state drive...44 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 5
Installing the system board...78 Entering the Service Tag in the BIOS setup program 80 Chapter 3: 93 Updating the BIOS from the F12 One-Time boot menu 94 Chapter 5: Troubleshooting...95 SupportAssist diagnostics...95 System-diagnostic lights...95 Recovering the operating system...96 WiFi power - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 6
and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 7
performing any disassembly instructions. Observe the is done through the use of a field service electrostatic discharge (ESD) kit. When connecting be obvious, such as intermittent problems or a shortened product life span type of damage to recognize and troubleshoot is the intermittent (also called latent - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 8
physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 9
lifting device. 1. Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out. 2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3. Lift with your legs, not your back. 4. Keep the load close. The closer - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 10
Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Inside view of your computer 1. Side light 3. 3.5-inch hard drive 5. Memory module 7. Graphics-card end holder 9. Coin-cell battery 11. Power-supply unit 13 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 11
System-board components 1. Ring Ambient Power Button connector 3. Wireless-card slot (M.2 WLAN) 5. SATA 6 Gbps drive connector (SATA0) 7. SATA 6 Gbps drive connector (SATA2) 9. Coin-cell battery 11. PCI-Express x16 mechanical/x16 electrical slot PCIe Gen4 (SLOT2) 13. PCI-Express x4 slot (SLOT1) 2. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 12
15. Fan LED connector (FAN LED1) 17. CPU fan connector 19. CPU socket 21. Power-supply connector (ATX3) 23. Memory-module slot, DIMM 1 25.Memory-module slot, DIMM 2 27. Side light connector 16. Fan pump connector (FAN PUMP) 18. Top-chassis fan connector (FAN_SYS4) 20.Power-supply connector (ATX2) - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 13
Table 1. Screw list (continued) Component Screw type Top bezel #6-32x1/4" Solid-state drive (M.2 slot) Wireless card Front AlienFX LED board M2x3 M2x3 M3x8 Power-button board System board M2x3 #6-32x1/4" Quantity 2 1 1 4 1 10 Screw image Cable cover Removing the cable cover Prerequisites - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 14
Steps Pull the cable cover from the top to lift the cable cover from the chassis. Installing the cable cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 15
Steps 1. Align the cable cover with the slots at the rear of the chassis. 2. Slide the cable cover back into its place on the rear of the chassis. Next steps 1. Follow the procedure in After working inside your computer. Left-side cover Removing the left-side cover Prerequisites 1. Follow the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 16
Steps 1. Loosen the captive screw (#6-32) that secures the side-cover release latch to the chassis. 2. Pull the side-cover release latch to release the left-side cover away from the chassis. 3. Lift the left-side panel from the chassis. Installing the left-side cover Prerequisites If you are - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 17
Steps 1. Locate the tabs on the left-side cover and slots on the chassis. 2. Rotate the left-side cover towards the chassis until it snaps into place. 3. Tighten the captive screw (#6-32) that secures the side-cover release latch to the chassis. Next steps 1. Follow the procedure in After working - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 18
Steps 1. Press your thumbs down at the rear of the top cover, and use your fingers to pull the two rear latches out to loosen the top cover at its rear. NOTE: The top cover is secured tight to the chassis by four latches. 2. Press your thumbs down at the front of the top cover, and use your fingers - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 19
Installing the top cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the top cover and provides a visual representation of the installation procedure. Steps - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 20
Steps 1. Knock the top rear tab of the right-side cover until the top of right-side cover is detached from the chassis. 2. Knock the bottom rear tab of the right-side cover until the bottom of the right-side cover is detached from the chassis. 3. Remove the right-side cover from the chassis. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 21
About this task Steps 1. Align the tabs on the right-side cover with the slots on the chassis. 2. Push the right-side cover towards the chassis until it snaps into place. Next steps 1. Install the top cover. 2. Install the left-side cover. 3. Follow the procedure in After working inside your - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 22
Steps 1. Place the computer in an upright position. 2. Disconnect the front I/O-panel cable from the system board. 3. Pull the tabs of the front bezel from the slots on the front panel. NOTE: Start with tab on top, proceed to the tabs on the left of the front bezel, and then to the tabs on the right - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 23
About this task The following images indicate the location of the front bezel and provide a visual representation of the installation procedure. Steps 1. Align the front bezel with the front panel. 2. Route the front I/O-panel cable through the slot on the front panel. 3. Push the front bezel - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 24
2. Install the top cover. 3. Install the left-side cover. 4. Follow the procedure in After working inside your computer. Side light Removing the Side light Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the top cover. 4. Remove - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 25
Installing the Side light Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Side light is available only on computers that are shipped with clear left-side covers. The following images indicate the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 26
2.5-inch hard drive Removing the 2.5-inch hard drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task The following images indicate the location of the 2.5-inch hard drive and provide a visual representation of the removal - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 27
NOTE: Repeat the steps to remove any additional 2.5-inch hard drive from your computer. Installing the 2.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 28
NOTE: Note the orientation on the hard-drive carrier to replace it correctly. Steps 1. Align the hard drive with the pins on the hard-drive carrier. 2. Using the tabs on the opposite side, flex open the carrier to insert the pins on the other side. 3. Slide the hard-drive assembly into the hard- - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 29
Identifying the storage device in Device Manager Steps 1. On the taskbar, click the search box, and then type Device Manager. 2. Click Device Manager. The Device Manager window is displayed. 3. Expand Disk drives. Identifying the storage device in system setup (BIOS) Steps 1. Turn on or restart your - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 30
Steps 1. Lift the side light bar to reach the hard-drive data and hard-drive power cables of the hard drive. 2. Slide your finger under the hard-drive power cable as close as possible to the power cable plug, and pull the hard-drive power cable to disconnect the cable. 3. Slide your finger under the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 31
Installing the 3.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the 3.5-inch hard drive and provide a visual representation of the installation - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 32
NOTE: Note the orientation on the hard-drive carrier to replace it correctly. Steps 1. Align the hard drive with the pins on the hard-drive carrier. 2. Using the tabs on the opposite side, flex open the carrier to insert the pins on the other side. 3. Slide the hard-drive assembly into the hard- - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 33
3. Verify if the storage device is installed correctly (optional): a. If you are replacing a storage device which does not have the operating system installed, follow the steps in Identifying storage device in device manager. b. If you are replacing a storage device which does not have the operating - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 34
cables from the power-supply unit extension cables on the right side of the computer. 2. Slide the power-supply unit cables out from the routing guide. 3. Lay the computer on the right side. 4. Release the power-supply unit cables from the plastic cable clip. 34 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 35
5. Disconnect the power-supply cables from the system board. 6. Press the release clips on the power-supply connectors before disconnecting the power-supply cables from the system board. 7. Disconnect the graphics-card power cables from the power-supply unit. 8. Press the release clips on the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 36
Steps 1. Lay the computer on the right side. 2. Place the power-supply unit on the chassis. 3. Align the screw holes on the power-supply unit with the screw holes on the chassis. 4. Replace the four screws (#6-32x1/4") that secure the power-supply unit to the chassis. 5. Place the power-supply unit - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 37
cables to the power-supply unit. 11. Place the computer in an upright position. 12. Place the power-supply unit cables back to the routing guide on the right side of the computer. 13. Connect the power-supply unit cables to the power-supply unit extension cables on the right side - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 38
Steps 1. Lay the computer on the right side. 2. Press the battery-release lever away from the coin-cell battery until the coin-cell battery pops up. 3. Lift the coin-cell battery out of its socket. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 39
About this task The following images indicate the location of the memory modules and provide a visual representation of the removal procedure. Steps 1. Lay the computer on the right side. 2. Push the securing clips away from the memory module. 3. Lift the memory module off the memory-module slot. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 40
Steps 1. Ensure that the securing clips are extended away from the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Insert the memory module into the memory-module slot and press the memory module down until it snaps into position and the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 41
41 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 42
Steps 1. Lay the computer on the right side. 2. Lift the pull tab and open the expansion-card door. 3. Press the releasing clip on the graphics-card power connectors and disconnect the graphics-card power cables from the graphics card. 4. Slide the release latch to its unlock position and lift the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 43
Steps 1. Place the card into the PCIe x16 slot and press down firmly until the single-graphics card snaps into place. 2. Connect the graphics-card power cables to the graphics card. 3. Replace the graphics-card bracket onto the graphics-card bracket holder and slide the latch into its lock position. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 44
applies only to computers shipped with a 2230 solid-state drive installed in the SSD slot. NOTE: Depending on the configuration ordered, your computer may support either 2230 solid-state drive or 2280 solid-state drive in the SSD slot. If you want to replace your 2230 solid-state drive with a - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 45
The following images indicate the location of the 2230 solid-state drive and provide a visual representation of the installation procedure. Steps 1. Align the notch on the 2230 solid-state drive with the tab on the solid-state drive slot. 2. Insert the 2230 solid-state drive at a 45-degree angle - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 46
applies only to computers shipped with a 2280 solid-state drive installed in the SSD slot. NOTE: Depending on the configuration ordered, your computer may support either 2280 solid-state drive or 2230 solid-state drive in the SSD slot. If you want to replace your 2280 solid-state drive with a - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 47
Steps 1. Align the notch on the 2280 solid-state drive with the tab on the solid-state drive slot. 2. Insert the 2280 solid-state drive at a 45-degree angle into the system board. 3. Press the other end of the 2280 solid-state drive down and replace the screw (M2x3) that secures the 2280 solid-state - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 48
Steps 1. Place the computer in an upright position. 2. Remove the two screws (#6-32x1/4") that secure the top bezel to the chassis. 3. Remove the four screws (M3x7) that secure the top bezel to the chassis. 4. Lift the top bezel off the chassis. Installing the top bezel Prerequisites If you are - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 49
Steps 1. Place the computer in an upright position. 2. Align the top bezel screw holes with screw holes on the chassis. 3. Place the top bezel on the chassis. 4. Replace the four screws (M3x7) that secure the top bezel to the chassis. 5. Replace the two screws (#6-32x1/4") that secure the top bezel - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 50
Processor fan and heat-sink assembly Removing the processor fan and heat-sink assembly Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 51
Installing the processor fan and heat-sink assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 52
Processor liquid-cooling assembly Removing the processor liquid-cooling assembly Prerequisites 1. Follow the procedure in Before working inside your computer. WARNING: Despite having a plastic shield, the processor liquid-cooling assembly may be very hot during normal operation. Ensure that it had - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 53
Steps 1. Lay the computer on the right side. 2. Disconnect the processor-cooling assembly cables from the system board. 3. In reverse sequential order, loosen the four captive screws that secure the processor cooler to the system board. 4. Remove the screw (M3x5) that secures the radiator and fan - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 54
CAUTION: Incorrect alignment of the processor liquid-cooling assembly can damage the system board and processor. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal conductivity is achieved. About this task The - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 55
3. Align the screw holes on the processor cooler with the screw holes on the system board. 4. In sequential order, tighten the four captive screws that secure the processor cooler to the system board. 5. Connect the processor-cooling assembly cables to the system board. Next steps 1. Install the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 56
About this task The following images indicate the location of the processor and provide a visual representation of the installation procedure. Steps 1. Ensure that the release lever on the processor socket is fully extended. CAUTION: Position the processor correctly in the processor socket to avoid - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 57
Steps 1. Remove the screw (M2x3) that secures the wireless card to the system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 58
Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary ( - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 59
antennas to the chassis. 2. Peel the two antennas and remove them from the slots of the chassis. 3. Remove the antenna cables from the routing guides on the chassis. 4. Remove the antenna cables from the routing clip inside the chassis. 5. Pull the antenna cables carefully through the hole on the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 60
. 2. Align the screw holes and replace the two screws (M3x3) that secures the antennas to the chassis. 3. Route the antenna cables through the routing guides on the chassis. 4. Push the end of the antenna cables with the connectors to the wireless-card through the hole of the chassis. 5. Route the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 61
Front-chassis fan Removing the front-chassis fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task The following images indicate the location of the front-chassis fan and provide a visual representation of the removal - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 62
About this task The following images indicate the location of the front-chassis fan and provide a visual representation of the installation procedure. Steps 1. Lay the computer on its right side. 2. Align the front-chassis fan with the slot on the chassis; slide and push the fan until the releasing - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 63
Steps 1. Lay the computer on its right side. 2. Slide the release latch to the unlock position and lift the graphics-card end holder away from the chassis. 3. Disconnect the PCIe fan cable from the system board. 4. Push the tab to release the PCIe fan from the chassis. 5. Slide and lift the PCIe fan - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 64
Steps 1. Lay the computer on its right side. 2. Align the tabs on the PCIe fan with the slots on the chassis. 3. Slide and push the fan until the releasing clip snaps into position on the chassis. 4. Connect the PCIe fan cable to the system board. 5. Replace the graphics-card end holder and slide - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 65
Steps 1. Lay the computer on the right side. 2. Disconnect the top-chassis fan cable from the system board. 3. Press the releasing clip of the top-chassis fans. 4. Slide and lift the top-chassis fan from the chassis. Installing the top-chassis fan Prerequisites If you are replacing a component, - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 66
Steps 1. Lay the computer on its right side. 2. Align the top-chassis fan with the slot on the chassis. 3. Push the top-chassis fan into the slot on the chassis until its releasing clip is locked into place. 4. Connect the top-chassis fan cable to the system board. Next steps 1. Install the left- - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 67
About this task The following images indicate the location of the front AlienFX LED board and provide a visual representation of the removal procedure. Steps 1. Place the front bezel on a flat surface to locate the AlienFX LED board. 2. Remove the four screws (M3x8) that secure the AlienFX LED board - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 68
Steps 1. Place the front bezel on a flat surface and locate the power-button board. 2. Bring the AlienFX LED board near the front bezel and connect the power-button board cable to the power-button board. 3. Align the screw hole of the AlienFX LED board to the screw hole on the front bezel. 4. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 69
Steps 1. Remove the screw (M2x3) that secures the power-button board to the front bezel. 2. Lift the power-button board off the front bezel. Installing the power-button board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 70
Steps 1. Align the screw hole on the power-button board with the screw hole on the front bezel. 2. Replace the screw (M2x3) that secures the power-button board to the front bezel. Next steps 1. Install the front AlienFX LED board. 2. Install the front bezel. 3. Install the right-side cover. 4. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 71
About this task The following images indicate the location of the VR heat sink and provide a visual representation of the removal procedure. Steps 1. Lay the computer on the right side. 2. Loosen the captive screws that secure the VR heat sink to the system board. 3. Repeat the same process for the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 72
Installing the VR heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 73
board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 74
1. Ring Ambient Power Button connector 2. FAN_SYS3 connector 3. Wireless-card slot (M.2 WLAN) 4. FAN_SYS2 connector 5. SATA 6 Gbps drive connector (SATA0) 6. SATA 6 Gbps drive connector (SATA1) 7. SATA 6 Gbps drive connector (SATA2) 8. Power-supply connector (ATX1_2) 9. Coin-cell battery 10. PCI- - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 75
12. Solid-state drive slot (M.2 PCIe SSD.0) 13. PCI-Express x4 slot (SLOT1) 14. Rear-chassis fan connector (FAN_SYS1) 15. Fan LED connector (FAN LED1) 16. Fan pump connector (FAN PUMP) 17. CPU fan connector 18. Top-chassis fan connector (FAN_SYS4) 19. CPU socket 20.Power-supply connector (ATX2) 21. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 76
76 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 77
Steps 1. Disconnect the hard-drive data cables from the system board. 2. Disconnect the processor-power cables from the system board. 3. Disconnect the system-board power cables from the system board. 4. Disconnect the top-chassis fan power cable from the system board. 5. Disconnect the front- - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 78
Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the system board and provide a visual representation of the installation procedure. 78 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 79
Steps 1. Slide the front I/O-ports on the system board into the front I/O-slot on the chassis and align the screw holes on the system board with the standoffs on the chassis. 2. Place the system board on the standoffs on the chassis. 3. Align the front I/O-bracket to the front I/O-ports and install - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 80
right-side cover. 9. Install the top cover. 10. Install the left-side cover. 11. Follow the procedure in After working inside your computer. Entering the Service Tag in the BIOS setup program Steps 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 81
Alienware Aurora Ryzen Edition R14 supports to identify if manual installation is necessary. 13. For manual download and installation, instructions on the screen to install the driver. Downloading the graphics driver Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 82
the installation summary to identify if manual installation is necessary. 13. For manual download and installation, click Category. 14 instructions on the screen to install the driver. Downloading the USB driver Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 83
installation summary to identify if manual installation is necessary. 13. For manual download and installation, click Category instructions on the screen to install the driver. Downloading the media-card reader driver Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 84
instructions on the screen to install the driver. Downloading the chipset driver Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service the installation summary to identify if manual installation is necessary. 13. For manual download and installation, click Category. - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 85
files can be installed automatically. Review the installation summary to identify if manual installation is necessary. 13. For manual download and installation, click Category. 14. Click Network in the the network driver file icon and follow the instructions on the screen to install the driver. 85 - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 86
System setup NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 87
ss format. Displays the current date in mm/dd/yy format. Displays the BIOS version number. Displays the product name. Default: Alienware Aurora Ryzen Edition R14 Displays the service tag of your computer. Displays the asset tag of your computer. Displays the processor type. Displays the speed of the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 88
Register (BAR) feature. Default: Disabled IPv4 HTTP Support IPv4 HTTP Support Allows you to enable or disable IPv4 HTTP Support. Default: Disabled IPv6 HTTP Support IPv6 HTTP Support Allows you to enable or disable IPv6 HTTP Support. Default: Disabled USB Configuration Front USB Ports Allows - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 89
Table 4. System setup options-Advanced menu (continued) Advanced Auto Power On Time Allows you to set the time at which the computer must turn on automatically. This option can be configured only if the Auto Power On mode is set to Enabled hh:mm:ss. Default: 12:30:30 Numlock Key Allows you to - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 90
change on the computer. Default: Permitted Absolute Enable or disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. Default: Enabled Firmware TPM Displays the firmware TPM state. Default: Enabled PPI Bypass for Clear Command Enable - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 91
settings. Table 6. System setup options-Boot menu Boot Boot List Option File Browser Add Boot Option File Browser Del Boot Option Enable USB Boot Support Boot Option Priorities Boot Option #1 Boot Option #2 Displays the available boot devices. Default: UEFI Allows you to set the boot path in the - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 92
Table 8. System and setup password (continued) Password type Setup password Description Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 93
. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 94
press Enter. The BIOS Update Utility appears. 8. Follow the on-screen instructions to complete the BIOS update. Updating the BIOS from the F12 One-Time option for your computer. If the option is listed, then the BIOS supports this BIOS update option. NOTE: Only computers with BIOS Flash Update option - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 95
diagnostic light codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 96
light codes (Amber, White) Problem description 2,5 Invalid memory installed 2,6 can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 97
also known as a performing a "hard reset", is also a common troubleshooting step if your computer does not power on or boot into the operating article 000130881 at www.dell.com/ support. Modern Standby What is Modern Standby Alienware Aurora Ryzen Edition R14 supports Modern Standby. It is a power - Dell Alienware Aurora Ryzen Edition R14 | Service Manual - Page 98
through videos, manuals and documents. VR Support Videos providing step-by-step instructions to service your computer In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Alienware computer is uniquely identified by a Service Tag or Express Service Code. To
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Alienware Aurora Ryzen Edition R14
Service Manual
Regulatory Model: D30M
Regulatory Type: D30M003
October 2021
Rev. A01