Dell Chromebook 11 3189 Disassembly and Reassembly Guide - For use by Certifie - Page 52

Camera issues Audio, screen, and camera issues 1 Try adjusting the brightness with the brightness keys at the top of the keyboard. 2 In the status area in the bottom-right of the screen, check the display and make sure there are no issues with a mirrored or extended display. 3 Try rebooting the Chromebook 4 If the screen issues persist, try to Reset or Recover the Chomebook. If the camera is not operating properly (blurry images or poor performance): 1 Check that the camera is not being blocked or covered by a privacy screen or other obstruction. 2 Try using different apps that use the camera. Try a Google+ Hangout or the onboard camera app 3 Try rebooting the Chromebook 4 If the camera issues persist, try to Reset or Recover the Chomebook. Bluetooth issue Table 11. Bluetooth issue Bluetooth issue Issue Bluetooth issues Possible solutions If you run into issues while attempting to pair or use a Bluetooth device with the Chromebook, try the following steps to resolve the issue: 1 First, make sure that the Bluetooth device you are trying to pair is supported by the Chromebook. 2 Try disabling and re-enabling Bluetooth connectivity from the status area in the lower-right corner. 3 Try restarting the Chromebook. 4 If you are still encountering issue with bluetooth, try to Reset or Recover the Chomebook. Touchpad / Hotkeys issues Table 12. Touchpad / hotkeys issues Issue Touchpad not responding Touchpad / Hotkeys issues Possible solutions If the touch pad has stopped responding, try the following steps to resolve the issue: Try moving the cursor after each step: 1 Tap the Esc key several times. 2 Drumroll the fingers across the touch pad for a few seconds. 3 Restart the Chrome OS by holding down the power button until the device turns off, and then turn it back on again. 52 Diagnostic and troubleshooting