Dell E2216H Users Guide - Page 61

Product-Specific Problems

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Image retention from a static image left on the monitor for a long period of time Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor at appears on the screen all times when not in use (for more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver. NOTE: When choosing DP mode, the Auto Adjust function is not available. Product-Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen • Check the Aspect Ratio setting in the Display OSD. • Reset the monitor to Factory Settings. • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock (for more information, see Lock). No picture, the LED • Check the signal source. Ensure the light is white. When computer is not in the power saving you press "up", "down" mode by moving the mouse or or "Menu" key, the pressing any key on the keyboard. message " No input signal" will appear. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen The picture cannot fill • Due to different video formats (aspect the height or width of ratio) of DVDs, the monitor may the screen display in full screen. • Run the built-in diagnostics. Troubleshooting 61

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Troubleshooting
61
Image retention from
a static image left on
the monitor for a long
period of time
Faint shadow from the
static image displayed
appears on the screen
•
Use the Power Management
feature to turn off the monitor at
all times when not in use (for more
information, see
Power Management
Modes
.
•
Alternatively, use a dynamically
changing screensaver.
NOTE:
When choosing DP mode, the Auto Adjust
function is not available.
Product-Specific Problems
Specific Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on
screen, but does not
fill entire viewing area
•
Check the
Aspect Ratio
setting in the
Display
OSD.
•
Reset the monitor to
Factory
Settings
.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not appear
on the screen
•
Turn off the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
•
Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
No Input Signal when
user controls are
pressed
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
•
Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
•
Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
•
Reset the computer or video player.
The picture does not
fill the entire screen
The picture cannot fill
the height or width of
the screen
•
Due to different video formats (aspect
ratio) of DVDs, the monitor may
display in full screen.
•
Run the built-in diagnostics.