Dell E2313H Dell E1713s/E2013H/E2213H/E2313H Monitor User's Guide - Page 44

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site

Get Dell E2313H PDF manuals and user guides View all Dell E2313H manuals
Add to My Manuals
Save this manual to your list of manuals

Page 44 highlights

Poor Focus Shaky/Jittery Video Missing Pixels Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/Vertical Lines Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Picture is fuzzy, blurry, or ghosting Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables. Reset the monitor to Factory Settings. Change the video resolution to the correct aspect ratio (16:9). Wavy picture or fine movement Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Reset the monitor to Factory Settings. Check environmental factors. Relocate the monitor and test in another room. LCD screen has spots Cycle power On-Off. Pixel that is permanently Off is a natural defect that can occur in LCD technology. LCD screen has bright spots For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Cycle power On-Off. Pixel that is permanently Off is a natural defect that can occur in LCD technology. Picture too dim or too bright For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Reset the monitor to Factory Settings. Auto Adjust via OSD. Adjust brightness & contrast controls via OSD. Screen not centered correctly Reset the monitor to Factory Settings. Auto Adjust via OSD. Adjust brightness & contrast controls via OSD. NOTE: When using 'DVI-D', the positioning adjustments are not available. Screen has one or more lines Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. Screen is scrambled or appears torn NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available. Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode. Visible signs of smoke or sparks Do not perform any troubleshooting steps. Contact Dell immediately. Monitor malfunctions On & Off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings. Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Picture missing color Perform monitor self-test feature check.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
Poor Focus
Picture is fuzzy, blurry, or
ghosting
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery Video
Wavy picture or fine
movement
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has spots
Cycle power On-Off.
Pixel that is permanently Off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
www.dell.com/support/monitors
.
Stuck-on Pixels
LCD screen has bright spots
Cycle power On-Off.
Pixel that is permanently Off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
www.dell.com/support/monitors
.
Brightness Problems
Picture too dim or too bright
Reset the monitor to
Factory Settings
.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Geometric Distortion
Screen not centered correctly
Reset the monitor to
Factory Settings
.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more lines
Reset the monitor to
Factory Settings
.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
mode.
Check for bent or broken pins in the video cable connector.
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or
appears torn
Reset the monitor to
Factory Settings
.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the
safe mode
.
Safety-Related Issues
Visible signs of smoke or
sparks
Do not perform any troubleshooting steps.
Contact Dell immediately.
Intermittent Problems
Monitor malfunctions On &
Off
Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Missing Color
Picture missing color
Perform monitor self-test feature check.