Dell Inspiron 13 5379 2-in-1 Inspiron 13 5000 2-in-1 Service Manual
Dell Inspiron 13 5379 2-in-1 Manual
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Dell Inspiron 13 5379 2-in-1 manual content summary:
- Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 1
Inspiron 13 5000 2-in-1 Service Manual Regulatory Model: P69G Regulatory Type: P69G001 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 3
Contents Before working inside your computer 11 Before you begin 11 Safety instructions 11 Recommended tools 12 Screw list 13 After working inside your computer 15 Removing the base cover 16 Procedure 16 Replacing the base cover 19 Procedure 19 Removing the battery 20 Prerequisites - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 4
Replacing the memory modules 26 Procedure 26 Post-requisites 28 Removing the hard drive 29 Prerequisites 29 Procedure 29 Replacing the hard drive 32 Procedure 32 Post-requisites 32 Removing the coin-cell battery 33 Prerequisites 33 Procedure 33 Replacing the coin-cell battery 35 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 5
Replacing the speakers 42 Procedure 42 Post-requisites 42 Removing the fan 43 Prerequisites 43 Procedure 43 Replacing the fan 45 Procedure 45 Post-requisites 45 Removing the heat sink 46 Prerequisites 46 Procedure 46 Replacing the heat sink 48 Procedure 48 Post-requisites 48 Removing - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 6
Replacing the status-light board 54 Procedure 54 Post-requisites 54 Removing the touchpad 55 Prerequisites 55 Procedure 55 Replacing the touchpad 58 Procedure 58 Post-requisites 58 Removing the I/O board 59 Prerequisites 59 Procedure 59 Replacing the I/O board 61 Procedure 61 Post- - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 7
69 Removing the system board 70 Prerequisites 70 Procedure 70 Replacing the system board 74 Procedure 74 Post-requisites 74 Entering the Service Tag in the BIOS setup program 75 Removing the display panel 76 Prerequisites 76 Procedure 76 Replacing the display panel 79 Procedure - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 8
Removing the display back-cover and antenna assembly 83 Prerequisites 83 Procedure 83 Replacing the display back-cover and antenna assembly 85 Procedure 85 Post-requisites 85 Removing the camera 86 Prerequisites 86 Procedure 86 Replacing the camera 88 Procedure 88 Post-requisites 88 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 9
a system password and setup password 109 Deleting or changing an existing system and/or setup password..... 109 Clearing CMOS settings 110 Clearing forgotten passwords 110 Troubleshooting 111 Flashing the BIOS 111 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 111 9 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 10
Running the ePSA diagnostics 112 System diagnostic lights 112 Flea power release 114 Wi-Fi power cycle 115 Getting help and contacting Dell 116 Self-help resources 116 Contacting Dell 117 10 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 11
card and optical disc from your computer, if applicable. Safety instructions Use the following safety guidelines to protect your computer from potential practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 12
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 13
board Touch-pad Palm-rest M2x2 4 bracket assembly Touchpad Palm-rest M2x2.5 4 assembly I/O board Palm-rest M2x3.5 2 assembly Display Palm-rest M2.5x2.5 4 assembly assembly 13 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 14
Component Secured to Power adapter Palm-rest port assembly Screw type M2x3.5 Quantity 1 System board Palm-rest assembly M2x2 Big Head 3 Sensor board Display panel M2.5x2.5 1 Screw image 14 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 15
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 16
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 17
2 Remove the nine screws (M2.5x6) that secure the base cover to the palm-rest assembly. Figure 1. Base cover 1 screws (6) 3 palm-rest assembly 2 base cover 17 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 18
3 Using a plastic scribe, release the tabs that secure the base cover to the palmrest assembly and remove the base cover off the palm-rest assembly. Figure 2. Base cover 1 plastic scribe 3 base cover 2 palm-rest assembly 18 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 19
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the base cover with the palm-rest - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 20
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 21
3 Lift the battery off the palm-rest assembly. Figure 3. Battery 1 system board 3 screws (4) 5 battery 2 battery cable 4 palm-rest assembly 4 Press and hold the power button for five seconds to ground the system board. 21 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 22
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the battery with - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 23
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 24
Procedure 1 Lift the Mylar to access the memory module. Figure 4. Memory module 1 memory module 2 Mylar 2 Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 24 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 25
3 Remove the memory module from the memory-module slot. Figure 5. Memory module 1 securing clips (2) 3 memory-module slot 2 memory module 25 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 26
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Lift the Mylar to access the memory- - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 27
3 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Figure 6. Memory module 1 memory module 3 notch 5 Mylar 2 memory-module slot 4 tab 27 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 28
Post-requisites 1 Replace the battery. 2 Replace the base cover. 28 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 29
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 30
4 Lift the hard-drive assembly, along with its cable, off the palm-rest assembly. Figure 7. Hard drive 1 tape 3 palm-rest assembly 5 system board 7 pull tab 2 hard-drive assembly 4 screws (2) 6 hard-drive cable 30 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 31
5 Disconnect the interposer from the hard-drive assembly. Figure 8. Hard drive 1 interposer 2 hard-drive assembly 6 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 7 Lift the hard-drive bracket off the hard drive. Figure 9. Hard drive 1 screws (4) 3 hard - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 32
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 33
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 34
2 Peel the coin-cell battery off the palm-rest assembly. Figure 10. Coin-cell battery 1 I/O board 3 coin-cell battery 2 coin-cell battery cable 4 palm-rest assembly 34 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 35
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 36
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 37
3 Slide and remove the wireless card from the wireless-card slot. Figure 11. Wireless card 1 screw (M2x3.5) 3 wireless-card slot 5 antenna cables (2) 2 wireless-card bracket 4 wireless card 37 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 38
inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid antenna-cable color scheme for the wireless card supported by your computer. Table 2. Wireless card - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 39
5 Replace the screw (M2x3.5) that secures the wireless card bracket to the wireless card. Figure 12. Wireless card 1 tab 3 wireless-card slot 5 antenna cables (2) 7 screw (M2x3.5) Post-requisites 1 Replace the battery. 2 Replace the base cover. 2 notch 4 wireless card 6 wireless card bracket 39 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 40
working inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cable from the routing guides on the palm-rest assembly. 4 Note the position of - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 41
5 Remove the speakers from the alignment posts and lift the speakers off the palm-rest assembly. Figure 13. Speakers 1 system board 3 palm-rest assembly 5 tape (3) 7 speakers (2) 2 speaker cable 4 routing guides 6 alignment posts 8 rubber grommets (5) 41 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 42
inside your computer, follow the instructions in After working inside your computer. For Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: The the speaker. 3 Route the speaker cable through the routing guides on the palm-rest assembly. 4 Adhere the pieces of - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 43
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 44
3 Lift the fan off the palm-rest assembly. Figure 14. Fan 1 palm-rest assembly 3 screws (2) 5 system board 2 fan 4 fan cable 44 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 45
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the fan with - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 46
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 47
2 Lift the heat sink off the system board. Figure 15. Heat sink 1 heat sink 3 system board 2 captive screws 47 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 48
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 49
inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base the power and volume-buttons board-cable from the routing guides on the palm-rest assembly. 4 Remove the screw ( - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 50
5 Lift the power and volume-buttons board off the palm-rest assembly. Figure 16. Power and volume-buttons board 1 tape 3 routing guides (2) 5 screw (M2x3.5) 2 power and volume-buttons board-cable 4 power and volume-buttons board 6 palm-rest assembly 50 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 51
inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the the power and volume-buttons board-cable through the routing guides on the palm-rest assembly. 4 Connect the power and - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 52
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 53
3 Lift the status-light board off the palm-rest assembly. Figure 17. Status-light board 1 latch 3 system board 5 tape 2 status-light board-cable 4 status-light board 53 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 54
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align and place the status-light board - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 55
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 56
2 Peel the tapes that secure the touchpad to the palm-rest assembly. Figure 18. Touchpad 1 palm-rest assembly 3 latch 5 touchpad cable 2 tape 4 system board 3 Open the latch and disconnect the touchpad cable from the system board. 4 Remove the four screws (M2x2) that secure the touchpad to the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 57
5 Lift and slide the touchpad off the palm-rest assembly. Figure 19. Touchpad 1 screws (4) 3 palm-rest assembly 5 system board 2 touchpad 4 touchpad cable 57 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 58
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Slide the touchpad on the palm-rest - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 59
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 60
7 Lift the I/O board off the palm-rest assembly. Figure 20. I/O-board 1 I/O board 3 I/O-board cable 5 latch 7 coin-cell battery-cable 9 power and volume-buttons board-cable 2 tape 4 screws (2) 6 palm-rest assembly 8 tape 60 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 61
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the I/O board on the palm-rest - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 62
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 63
2 Open the latches to disconnect the display cable and the touch-screen boardcable from the system board. Figure 21. Display assembly 1 antenna cables (2) 3 touch-screen board-cable 5 tape (2) 2 display cable 4 latch 3 Turn the computer over and open the display as far as possible. CAUTION: - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 64
5 Remove the four screws (M2.5x2.5) that secure the display assembly to the palm-rest assembly. Figure 22. Display assembly 1 display assembly 3 display hinges (2) 2 screws (4) 4 palm-rest assembly 64 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 65
6 Lift the display assembly off the palm-rest assembly. Figure 23. Display assembly 1 display assembly 65 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 66
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 67
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 68
3 Lift the power-adapter port off the palm-rest assembly. Figure 24. Power-adapter port 1 power-adapter port-cable 3 power adapter port 5 palm-rest assembly 2 screw (M2x3.5) 4 system board 68 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 69
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the power-adapter port into the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 70
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 71
4 Using the pull tab, disconnect the hard-drive cable from the system board. Figure 25. System board 1 display cable 3 latch 5 latch 7 I/O-board cable 9 hard-drive cable 2 I/O-board cable 4 tape 6 latch 8 pull tab 5 Disconnect the power-adapter cable and the speaker cable from the system board. - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 72
7 Disconnect the keyboard back-light cable and hard-drive cable from the system board. Figure 26. System board 1 power-adapter cable 3 status-board cable 5 keyboard back-light cable 7 hard-drive cable 2 speaker cable 4 keyboard cable 6 system board 8 Remove the three screws (M2x2 Big Head) that - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 73
9 Lift the system board off the palm-rest assembly. Figure 27. 1 screws (3) 3 palm-rest assembly 2 system board 73 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 74
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 75
Replace the fan. 3 Replace the memory modules. 4 Replace the battery. 5 Replace the base cover. Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 76
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 77
2 Using a plastic scribe, pry the display-panel assembly off the display back-cover and antenna assembly. Figure 28. Display panel 1 plastic scribe 3 routing guides 5 hinge covers 3 Turn over the display-panel assembly. 4 Remove the camera. 2 display back-cover 4 display cable 6 display panel 77 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 78
5 Remove the sensor board. After performing the above steps, we are left with the display panel. Figure 29. Display panel 1 display panel 78 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 79
inside your computer, follow the instructions in After working inside your computer. see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the display . 5 Route the display cable through the routing guides inside the hinge covers. 6 Align the display-panel - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 80
your computer, follow the instructions in After working inside your computer. see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the volume-buttons board. 12 Remove the status-light board. 13 Remove the speakers. 14 Remove the display assembly. 15 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 81
Figure 30. Palm rest 1 palm rest 81 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 82
inside your computer, follow the instructions in After working inside your computer. For Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm the wireless card. 12 Replace the hard drive. 13 Replace the coin-cell battery. 14 Replace the memory modules. 15 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 83
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 84
Figure 31. Display back-cover and antenna assembly 1 display back-cover and antenna 2 antenna cables assembly 84 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 85
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display back-cover and antenna - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 86
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 87
2 Turn the camera over and peel off the tape to disconnect the camera cable from the camera module. Figure 32. Camera 1 display panel 3 camera module 5 tape 2 plastic scribe 4 camera cable 87 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 88
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Connect the camera cable to the camera - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 89
. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove guides on the display panel. 89 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 90
5 Lift the display cable off the display panel. Figure 33. Display cable 1 tape 3 sensor-board cable 5 latch 2 sensor-board cable tape 4 display cable 6 display panel 90 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 91
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Route the display cable through the routing guides on the display panel. 2 Slide - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 92
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 93
3 Lift the sensor board off the display panel. Figure 34. Sensor board 1 sensor board 3 tape 5 latch 2 screw 4 sensor-board cable 93 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 94
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw hole on the sensor - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 95
or double-tap the audio driver file icon and follow the instructions on the screen to install the driver. Downloading the graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer and click or tap Submit. NOTE: If - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 96
click or double-tap the USB 3.0 driver file icon and follow the instructions on screen to install the driver. Downloading the Wi-Fi driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer, and then click or tap Submit. NOTE - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 97
or double-tap the card-reader driver file icon and follow the instructions on the screen to install the driver. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer, and then click or tap Submit - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 98
3 Click Product support enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & 8 Double-click the network driver file icon and follow the instructions on screen. 98 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 99
boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: • Access System Setup by pressing F2 key • Bring up the one-time boot menu by pressing F12 key The one-time - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 100
Keys Down arrow Enter Spacebar Tab Navigation Moves to the next field. Selects a value in the selected field (if applicable) or follow the link in the field. Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 101
2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press General-System Information System Information BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 102
General-System Information Processor Information Processor Type Displays the processor type. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Current Clock Speed Displays the current processor clock speed. Minimum Clock - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 103
controller. Drives Enable or disable various drives on board. SMART Reporting Enable or disable SMART Reporting during system startup. USB Configuration Enable Boot Support Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. 103 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 104
System Configuration Enable External USB Port USB PowerShare Audio Keyboard Illumination Keyboard Backlight with AC Miscellaneous Devices Enable Camera Enable Secure Digital (SD) Card Enable or disable booting from USB mass storage devices connected to external USB port. Enable or disable charging - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 105
PTT) visibility to the operating system. Computrace(R) Enable or disable the BIOS module interface of the optional Computrace(R) Service from Absolute Software. CPU XD Support Enable or disable the Execute Disable mode of the Processor. Admin Setup Lockout Enable to prevent users from entering - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 106
Control Intel TurboBoost HyperThread control Power Management AC Behavior Enable Intel Speed Shift Technology Auto on Time USB Wake Support Advanced Battery Charge Configuration Primary Battery Charge Configuration POST Behavior Adapter Warnings Enable or disable additional processor sleep states - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 107
or error. Table 9. System setup options-Virtualization Support menu Virtualization Support Virtualization Specify whether a Virtual Machine Monitor (VMM) System setup options-Maintenance menu Maintenance Service Tag Display the system's Service Tag. Asset Tag Create a system Asset Tag. - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 108
Display Thermal events. Power Events Display Power events. Table 13. System setup options-SupportAssist System Resolution menu SupportAssist System the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 109
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature is disabled. Assigning a system password and setup password You can assign a new System Password only when the status is in - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 110
. 3 Disconnect the coin-cell battery. 4 Wait for one minute. 5 Connect the coin-cell battery. 6 Replace the battery. 7 Replace the base cover. Clearing forgotten passwords Contact Dell technical support to clear the forgotten passwords, see www - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 111
dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually -click the BIOS update file icon and follow the instructions on the screen. Enhanced Pre-Boot System Assessment ( - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 112
completed successfully • View error messages that inform you of problems encountered during testing CAUTION: Use the system diagnostics to are displayed. Note the error code and validation number and contact Dell. System diagnostic lights Power and battery-status light/hard-drive activity light - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 113
table shows different light patterns, what they indicate, and the suggested solutions. Table 14. System diagnostic lights Light pattern 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Memory or RAM failure Invalid - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 114
system. Reimage the system. The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer. Camera status light: Indicates whether the camera is in use. • Solid white - Camera is - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 115
is unable to access the internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: 1 Turn off your computer. 2 Turn off the modem. 3 Turn off the wireless router. 4 Wait for 30 - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 116
and services www.dell.com Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions - Dell Inspiron 13 5379 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 117
• Troubleshooting and diagnostics • Factory and system restore • BIOS information To locate the Me and My Dell relevant to Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services
Inspiron 13 5000
2-in-1
Service Manual
Regulatory Model: P69G
Regulatory Type: P69G001