Dell Inspiron 13 5379 2-in-1 Inspiron 13 5000 2-in-1 Service Manual - Page 113

Solid white, Amber, Light pattern, Problem description, Suggested solution

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Solid white - Power adapter is connected and the battery has more than 5 percent charge. Amber - Computer is running on battery and the battery has less than 5 percent charge. Off • Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge. • Computer is in sleep state, hibernation, or turned off. The power and battery-status light blinks amber along with beep codes indicating failures. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different light patterns, what they indicate, and the suggested solutions. Table 14. System diagnostic lights Light pattern 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure Suggested solution Replace the system board. Flash latest BIOS version. If problem persists, replace the system board. Confirm that the memory module is installed properly. If problem persists, replace the memory module. Replace the memory module. Replace the memory module. Replace the system board. Replace the LCD. Replace the CMOS battery. Replace the CMOS battery. 113

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Solid white
– Power adapter is connected and the battery has more than 5 percent
charge.
Amber
– Computer is running on battery and the battery has less than 5 percent
charge.
Off
•
Power adapter is connected and the battery is fully charged.
•
Computer is running on battery and the battery has more than 5 percent charge.
•
Computer is in sleep state, hibernation, or turned
off.
The power and battery-status light blinks amber along with beep codes indicating
failures.
For example, the power and battery-status light blinks amber two times followed by a
pause, and then blinks white three times followed by a pause. This 2,3 pattern
continues until the computer is turned
off
indicating no memory or RAM is detected.
The following table shows
different
light patterns, what they indicate, and the
suggested solutions.
Table 14. System diagnostic lights
Light pattern
Problem description
Suggested solution
2,1
CPU failure
Replace the system board.
2,2
System board: BIOS and
ROM failure
Flash latest BIOS version. If
problem persists, replace the
system board.
2,3
No memory or RAM
detected
Confirm
that the memory module
is installed properly. If problem
persists, replace the memory
module.
2,4
Memory or RAM failure
Replace the memory module.
2,5
Invalid memory installed
Replace the memory module.
2,6
System board or chipset
error
Replace the system board.
2,7
LCD failure
Replace the LCD.
3,1
CMOS battery failure
Replace the CMOS battery.
3,2
PCI or video card or chip
failure
Replace the CMOS battery.
113