Dell Inspiron 3700 Dell Inspiron 3700 Reference and Troubleshooting Guide - Page 164

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Dell Inspiron 3700 System Reference and Troubleshooting Guide

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The equipment should draw power from a socket with an attached protection circuit

(a three-prong socket). All equipment that works together (computer, monitor, printer,

and so on) should have the same power supply source.

The phasing conductor of the room

’

s electrical installation should have a reserve

short-circuit protection device in the form of a fuse with a nominal value no larger

than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed

from the power supply socket, which should be located near the equipment and easily

accessible.

A protection mark

“

B

”

confirms that the equipment is in compliance with the

protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

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Section	Page
title page	1
Safety Instructions	3
Ergonomic Computing Habits	5
When Removing or Installing Memory Modules	7
Protecting Against Electrostatic Discharge	7
Preface	9
About This Guide	9
Warranty and Return Policy Information	10
Other Documents You May Need	10
Notational Conventions	10
Notes, Notices, and Cautions	10
Typographical Conventions	11
Contents	13
Introduction	19
Hardware Features	19
Front View of the Computer	22
Back View of the Computer	24
Software Features	26
Available Options and Upgrades	26
Getting Help	27
Options and Upgrades	29
Using the AC Adapter	29
Using the Media Bay	30
Installing Devices With Softex Docking Services or BayManager Software	32
Installing a Battery	33
Installing a Second Battery	35
Attaching the Composite TV-Out Adapter Cable	36
Installing an Internal Hard-Disk Drive	37
Returning a Hard-Disk Drive to Dell	39
Installing a Second Hard-Disk Drive	40
Installing Memory Modules	40
Port Replicator	43
Connecting Other External Devices	43
Basic Troubleshooting	45
Checking the Basics	45
Checking Connections	46
Environmental Factors	47
Power	47
Modem	48
Drives	48
Cleaning Diskette Drives	49
Look and Listen	50
System Setup Program Options	50
Finding Software Solutions	51
Installing and Configuring Software	51
Start-Up Files	52
Using Software	52
Error Messages	52
Input Errors	52
Memory-Resident Programs	53
Program Conflicts	53
Avoiding Interrupt Assignment Conflicts	53
Troubleshooting Procedures	55
Troubleshooting a Wet Computer	55
Troubleshooting a Damaged Computer	56
Troubleshooting a Power Failure	57
Total Power Failure When Using the AC Adapter	58
Total Power Failure When Using a Battery	59
No Power to a Part of the Computer	60
Troubleshooting the Diskette Drive	60
Troubleshooting the CD-ROM or DVD-ROM Drive	61
Troubleshooting the Hard-Disk Drive	63
Troubleshooting an External Keyboard	64
Troubleshooting Memory	65
Troubleshooting the Display	66
Troubleshooting an External Monitor	67
Troubleshooting the Serial and Parallel Ports	68
Troubleshooting the Basic I/O Functions	69
Troubleshooting a Parallel Printer	70
Troubleshooting a Serial I/O Device	71
Troubleshooting the Infrared Port	72
Troubleshooting the Touch Pad	72
Troubleshooting Audio Functions	73
Running the Dell Diagnostics	73
Starting the Dell Diagnostics	74
Dell Diagnostics Main Screen	75
Confirming the System Configuration Information	76
Using the Dell Diagnostics	77
Menu	77
Keys	77
Device Group	77
Device	78
Test	78
Versions	78
System Software Solutions	79
Partitioning and Formatting the Hard-Disk Drive	79
Installing the Windows 98 Operating System	80
Installing Drivers and Utilities for Windows 98	81
Installing the Video Driver	82
Installing the Audio Driver	83
Installing the DualPoint Integrated Pointing Device Drivers	83
Enabling Microsoft Infrared Support	84
Installing System Utilities	84
Installing Docking Drivers (Optional)	85
Installing the Software DVD Decoder (Optional)	85
Installing the System Help	86
Installing Help From the CD	86
Downloading Help From the Support Web Site	86
Installing Drivers and Utilities for Windows NT	87
Installing the Video Driver	87
Installing the Power Management Utility	88
Installing the PC Card Utility	89
Installing Softex Docking Services	89
Installing the Audio Drivers	90
Installing DualPoint Integrated Pointing Device Drivers	90
Installing System Utilities	91
Installing the System Help	92
Installing Help From the CD	92
Downloading Help From the Support Web Site	92
Save-to-Disk Suspend Utility	93
Removing the Save-to-Disk Suspend Partition	93
Creating the Save-to-Disk Suspend Partition	94
Contacting Dell	95
Getting Help	97
Technical Assistance	97
Help Tools	98
World Wide Web	98
AutoTech Service	99
TechFax Service	99
TechConnect BBS	99
Automated Order-Status System	100
Technical Support Service	100
Problems With Your Order	100
Product Information	100
Returning Items for Warranty Repair or Credit	101
Before You Call	101
Dell Contact Numbers	103
Technical Specifications	117
Using the System Setup Program	125
Entering the System Setup Program	126
System Setup Program Screens	126
Page 1	127
Page 2	133
Page 3	141
Page 4	142
Error Messages and Flash Codes	147
System Messages	147
System Flash Codes	153
Regulatory Notices	157
FCC Notices (U.S. Only)	158
Class A	159
Class B	159
IC Notice (Canada Only)	160
CE Notice (European Union)	160
Battery Disposal	160
EN 55022 Compliance (Czech Republic Only)	161
VCCI Notice (Japan Only)	161
Class A ITE	161
Class B ITE	162
MOC Notice (South Korea Only)	162
Class A Device	163
Class B Device	163
Polish Center for Testing and Certification Notice	164
Wymagania Polskiego Centrum BadaÒ i Certyfikacji	164
Pozosta³e instrukcje bezpieczeÒstwa	164
NOM Information (Mexico Only)	165
Información para NOM (únicamente para México)	166
Warranty, Return Policy, and Year 2000 Statement of Compliance	167
Limited Three-Year Warranty (U.S. Only)	167
Coverage During Year One	167
Coverage During Years Two and Three	168
General Provisions	168
Limited Three-Year Warranty (Canada Only)	169
Coverage During Year One	170
Coverage During Years Two and Three	170
General Provisions	171
“Total Satisfaction” Return Policy (U.S. and Canada Only)	171
Year 2000 Statement of Compliance for Dell-Branded Hardware Products	172
Previous Products	173
Software	173
Additional Information	173

Dell Inspiron 3700 Dell Inspiron 3700 Reference and Troubleshooting Guide - Page 164

Dell Inspiron 3700 Manual

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