Dell Inspiron Chromebook 11 3181 2-in-1 Inspiron 3181 2-in-1 Setup and Specifi - Page 8

Troubleshooting Tips Table 2. Troubleshooting tips Question I am unable to recover my Chromebook An error message An unexpected error has occurred. Solution To help ensure that you are running the latest version of Chrome OS once you recover your Chromebook, we recommend creating the recovery media with the latest version of Chrome OS and avoid using recovery media that may contain an older version of the operating system. Try the following steps: 1 Confirm that you successfully completed all instructions exactly as specified in Step 2: Create the recovery USB flash drive or SD card above. 2 Try using a different USB stick or SD card. 3 If the problem persists, contact Google Chrome support team. An error message You are using an out-of-date Chrome OS recovery image. You successfully recovered your Chromebook but now you can not use your USB or SD card with Windows You successfully recovered your Chromebook but now Windows does not recognize the whole size of the USB or SD card used for recover. You should download an up-to date recovery image. Simply follow all the instructions exactly as specified in Step 2 above. After you have completed recovery, you need to format your USB or SD card using the recovery tool. After you have completed recovery, you need to format your USB or SD card using the recovery tool. 8 Chromebook recovery