Dell J740 Personal Inkjet Printer Owners Manual - Page 35

Power, Start, Programs, Printers, Inkjet Printer, Uninstall Dell J740

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5 Close the front cover. If the error message displays again, replace the black cartridge with a new black cartridge. If the error message does not display, repeat steps 1-3 and then go to step 6. 6 Reinstall the color cartridge and remove the black ink cartridge. 7 Close the front cover. If the error message displays again, replace the color cartridge with a new color cartridge. If there is no error message (indicated by flashing lights), repeat steps 1-3 and then reinstall both ink cartridges. 8 Close the front cover. If you get the error message again, while both cartridges are installed, replace both of the cartridges. Other error messages 1 Press Power to turn the printer off. 2 Wait a few seconds, and then turn the printer back on. 3 Send your document to print. Removing and reinstalling the printer software If the printer is not functioning properly or if a communications error message appears when you try to use your printer, you may need to uninstall and then reinstall the printer software. 1 From your desktop, click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Uninstall Dell J740. 2 Follow the instructions on your computer screen to uninstall the printer software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Dell Personal Inkjet Printer J740 Drivers and Utilities CD. Troubleshooting 25

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Troubleshooting
25
5
Close the front cover.
If the error message displays again, replace the black cartridge with a new black
cartridge.
If the error message does not display, repeat steps 1
–
3 and then go to step 6.
6
Reinstall the color cartridge and remove the black ink cartridge.
7
Close the front cover.
If the error message displays again, replace the color cartridge with a new color
cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1
–
3 and then
reinstall both ink cartridges.
8
Close the front cover.
If you get the error message again, while both cartridges are installed, replace both of
the cartridges.
Other error messages
1
Press
Power
to turn the printer off.
2
Wait a few seconds, and then turn the printer back on.
3
Send your document to print.
Removing and reinstalling the printer software
If the printer is not functioning properly or if a communications error message appears
when you try to use your printer, you may need to uninstall and then reinstall the printer
software.
1
From your desktop, click
Start
→
Programs
→
Dell
Printers
→
Dell
Inkjet Printer
J740
→
Uninstall Dell J740
.
2
Follow the instructions on your computer screen to uninstall the printer software.
3
Restart your computer before reinstalling the printer software.
4
Insert the Dell Personal Inkjet Printer J740
Drivers and Utilities
CD.