Dell LTO-4-120 LTO Media Handbook - Page 19

Stuck Tapes A stuck tape can result from a dropped or damaged media. Different drives react differently when damaged media is inserted. Some may eject the tape, while others may be stuck permanently with the drive and require the drive to be returned. Most LTO drives have the capability to reset the drive in the event of a stuck tape or other non-responsive drive issues. Table 10 describes how to reset your PowerVault LTO tape drive. NOTE: A drive reset may or may not help remove a stuck tape. NOTE: Dell PowerEdge Diagnostics includes a Media Eject test that can be run to force eject a tape. Table 10. Resetting Your PowerVault 110T LTO Tape Drive Drive Type Device Reset Procedure Dell PowerVault Insert a paper clip to press the Reset button on the front panel of 110T LTO the drive. Dell PowerVault 110T LTO-1 1 Press and hold the Eject button for more than 5 seconds. 2 Release the Eject button. 3 Press Eject again to eject tape. Dell PowerVault Press and hold the Eject button for more than 5 seconds. The tape 110T LTO-2-L should eject within 40 seconds. (Certance) Dell PowerVault 110T LTO-2-L (Tandberg) 1 Press and hold the Eject button for 6 seconds. The drive enters Service mode and all the LEDs flash slowly. 2 Press Eject twice, the Activity LED flashes fast, then double-click the Eject button. Dell PowerVault 110T LTO-2 1 Press and hold the Eject button for more than 10 seconds. 2 Release the Eject button. 3 Press Eject again to eject tape. Dell PowerVault 110T LTO-3 1 Press and hold the Eject button for more than 10 seconds. 2 Release the Eject button. 3 Press Eject again to eject tape. Dell PowerVault 110T LTO3-060 (IBM) 1 Press and hold the Eject button for more than 10 seconds. 2 Release the Eject button. 3 Press Eject again to eject tape. LTO Media Handbook 19