Dell Latitude X1 Quick Reference Guide - Page 17

Solving Problems, Storing a Battery, Notebook System Software NSS, Lockups and Software Problems - drivers download

Page 17 highlights

Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. Solving Problems Notebook System Software (NSS) If you reinstall the operating system for your Dell™ computer, it is also recommended to reinstall the NSS utility. The utility is available on the optional Drivers and Utilities CD and on the Dell Support website at support.dell.com. To download the utility, go to Downloads at support.dell.com and select your computer model from the drop-down menu. Under Select Your Download Category, select System and Configuration Utilities, select your operating system and language, and then follow the instructions. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, Intel Celeron® M processors, optical drives, and USB devices. NSS is necessary for the correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. NOTE: NSS is critical for the correct operation of USB devices. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET. The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Quick Reference Guide 17

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Quick Reference Guide
17
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery
discharges during prolonged storage. After a long storage period, recharge the battery fully before
you use it.
Solving Problems
Notebook System Software (NSS)
If you reinstall the operating system for your Dell™ computer, it is also recommended to reinstall
the NSS utility. The utility is available on the optional
Drivers and Utilities
CD and on the Dell
Support website at
support.dell.com
.
To download the utility, go to
Downloads
at
support.dell.com
and select your computer model
from the drop-down menu. Under
Select Your Download Category
, select
System and
Configuration Utilities
, select your operating system and language, and then follow the
instructions.
NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy
drives, Intel
®
Pentium
®
M processors, Intel Celeron
®
M processors, optical drives, and USB
devices. NSS is necessary for the correct operation of your Dell computer. The software
automatically detects your computer and operating system and installs the updates appropriate for
your configuration.
NOTE:
NSS is critical for the correct operation of USB devices.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
E
NSURE
THAT
THE
AC
ADAPTER
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
.
T
URN
THE
COMPUTER
OFF
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.