Dell Latitude X1 Quick Reference Guide - Page 20

Starting the Dell Diagnostics From Your Hard Drive - windows 7 drivers

Get Dell Latitude X1 PDF manuals and user guides View all Dell Latitude X1 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 20 highlights

www.dell.com | support.dell.com Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell. 1 Shut down the computer. 2 Turn on the computer. When the DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. 3 When the boot device list appears, highlight Diagnostics and press . The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press . • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Optional Drivers and Utilities CD 1 Connect a CD drive to the system. 2 Insert the Drivers and Utilities CD. 3 Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 4 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 5 Select the CD/DVD/CD-RW Drive option from the CD boot menu. 6 Select the Boot from CD-ROM option from the menu that appears. 20 Quick Reference Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
20
Quick Reference Guide
www.dell.com | support.dell.com
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image,
contact Dell.
1
Shut down the computer.
2
Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows
®
desktop. Then shut down your computer and try again.
3
When the boot device list appears, highlight
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
•
During the assessment, answer any questions that appear.
•
If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
•
If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and contact Dell before continuing on to the Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message
Booting
Dell Diagnostic Utility Partition. Press any key to continue
.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your
Drivers and Utilities
CD.
4
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard
drive.
Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
1
Connect a CD drive to the system.
2
Insert the
Drivers and Utilities
CD.
3
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
4
When the boot device list appears, highlight
CD/DVD/CD-RW Drive
and press <Enter>.
5
Select the
CD/DVD/CD-RW Drive
option from the CD boot menu.
6
Select the
Boot from CD-ROM
option from the menu that appears.