Dell OptiPlex Tower 7010 Re-imaging guide for Windows - Page 12

NOTE: If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads > Find drivers. 5. In the Category drop-down, select Chipset. 6. Click Download to download the media-card reader driver for your computer. 7. After the download is complete, go to the folder where you saved the card reader driver file. 8. Double-click the card reader driver file icon and follow the instructions on the screen. PCI-E memory card reader driver The Windows operating system does not include the PCI-E memory card reader driver. Install the Realtek Memory Card Reader driver that is available for download from www.dell.com/support. Downloading and installing the PCI-E memory card reader driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads > Find drivers. 5. In the Category drop-down, select Chipset. 6. Click Download to download the driver for your computer. 7. After the download is complete, go to the folder where you saved the PCI-E memory card reader driver file. 8. Double-click the card reader driver file icon and follow the instructions on the screen. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for supported operating systems. The IRST software package provides an added protection against data loss in the event of a hard-drive failure. NOTE: The following conditions must be met before you can install IRST on your computer. ● Your computer has a RAID I/O controller hub (ICH). If your computer does not have a RAID ICH, you cannot install IRST unless a third-party RAID controller card is installed. ● Your RAID controller is enabled by default. CAUTION: If a SATA hard drive is already installed, disabling the RAID controller (switch to AHCI mode) might cause your computer to display a blue screen and an error code followed by a system reboot. Downloading and installing the IRST APPX 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and then click Search. 12 Reinstallation sequence for drivers and applications