Dell OptiPlex VDI Blaster Edition User Manual - Page 15
Troubleshooting a Bad Connection
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Troubleshooting a Bad Connection Make sure that your Echo appliance has network connectivity and that traffic can flow to and from the appliance. You can typically switch to a different virtual terminal or try in the appliance by hitting and the right arrow key. Once at the terminal prompt you will see ws-broker login: _. You can log in using the username of bwadmin and the password which was set during the initial configuration of the Echo management server. Test network connectivity by pinging remote machines to ensure the appliance can see machines out on the network. Also ping your Echo server from a thin client to make sure the device can see the server. If you are unable to ping to or from the server, double-check your network settings and make sure that port 50000 is open on the network. Virtual Appliance Installation & Setup | 15