Dell P2223HC USB-C Monitor Users Guide - Page 77
Contact Dell immediately., setting OSD. Adjust
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Synchronization Problems Safety Related Issues Intermittent Problems Missing Color Wrong Color Screen is scrambled or appears torn Visible signs of smoke or sparks Monitor malfunctions on and off Picture missing color Picture color not good • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. • Try different Preset Modes in Color setting OSD. Adjust R/G/B value in Custom Color in Color settings OSD. • Change the Input Color Format to RGB or YCbCr/YPbPr in the Color settings OSD. • Run the built-in diagnostics. Troubleshooting │ 77