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Dell PowerEdge M830 Manual
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- Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 1
Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Owner's Manual Regulatory Model: FHB Regulatory Type: FHB008 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 2
potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 3
Contents 1 About your Dell PowerEdge M830 (for PowerEdge VRTX 8 Front panel features and indicators-PowerEdge M830 (for PowerEdge VRTX 8 Using USB the operating system...15 Managing your system remotely...15 Downloading drivers and firmware...15 3 Pre-operating system management applications 17 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 4
Installing server module components 36 Customer and field replaceable units-PowerEdge M830 (for PowerEdge VRTX 36 Safety instructions...36 57 PCIe mezzanine card support bracket 58 Removing the PCIe mezzanine card support bracket 58 Installing the PCIe mezzanine card support bracket 59 IDSDM - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 5
/SSD...79 Installing a hard drive/SSD...80 Removing a hard drive/SSD blank 81 Installing a hard drive/SSD blank 82 Shutdown procedure for servicing a hard drive 82 Configuring the boot drive...82 Removing a 2.5 inch hard drive/SSD from a 2.5 inch hard drive/SSD carrier 83 Installing a 2.5 inch - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 6
Troubleshooting processors...117 Troubleshooting the system board 118 Troubleshooting the NVRAM backup battery 118 System messages...119 Warning messages...119 Diagnostic messages...119 Alert messages...119 6 Using system diagnostics 120 Dell -PowerEdge M830 (for PowerEdge VRTX).....126 6 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 7
9 Getting help...131 Contacting Dell...131 Documentation feedback...131 Locating your system service tag...131 7 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 8
Dell PowerEdge M830 (for PowerEdge VRTX) The Dell PowerEdge M830 is a full-height server module that is configured for the PowerEdge VRTX enclosure. It supports up to four processors based on the Intel Xeon E5-4600 v3 family, up to 48 DIMMs, up to four hard drives/SSDs and twelve SSDs. The M830 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 9
Management indicator 5 Status indicator 6 Power-on indicator, power button 7 Server module handle Allows a USB device to be connected to the system. The iDRAC features. For more information, see the iDRAC User's Guide at dell.com/ esmmanuals. The management indicator lights when the iDRAC - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 10
you to connect a USB diskette drive, USB flash drive, USB DVD/CD drive, keyboard, or mouse. The USB drives can be used to configure the server module. To designate the USB diskette drive as the boot drive: 1. connect the USB drive 2. restart the system 3. enter the System Setup 4. set the drive - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 11
Drive-Status Indicator Pattern Blinks green two times per second Condition Identifying drive or preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all drives are initialized after system power is applied. Drives are not ready for - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 12
2 seconds at the beginning and end of a file transfer. Indicates troubleshoot using iDRAC Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals Know about the RACADM subcommands and supported RACADM interfaces RACADM Command Line Reference Guide for iDRAC and CMC at dell - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 13
Refer to... Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick Start Guide at dell.com/esmmanuals Set up, use, and troubleshoot OpenManage Server Dell OpenManage Server Administrator User's Administrator Guide at dell.com/openmanagemanuals Install, use and - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 14
For more information, see Logging in to iDRAC. • The enclosure Chassis Management Controller (CMC), after the server module iDRAC is configured on the CMC. For more information, see the CMC User's Guide at dell.com/ esmmanuals. Setting up and configuring the iDRAC IP address You can set up the iDRAC - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 15
the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache. Steps 1. Go to dell.com/support/drivers. 2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express Service Code field. 15 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 16
Tag for me to allow the system to automatically detect your Service Tag, or select Choose from a list of all Dell products to select your product from the Product Selection page. 3. Click Get drivers and downloads. The drivers that are applicable to your selection are displayed. 4. Download the - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 17
management applications: • System Setup • Boot Manager • Dell Lifecycle Controller Navigation keys The navigation keys can help you Esc> in the main screen exits System BIOS or iDRAC Settings/ Device Settings/Service Tag Settings and proceeds with system boot. Displays the System Setup help. About - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 18
more information about this utility, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. Device Settings Enables you to configure system such as the system model name, BIOS version and Service Tag. Displays information and options related to the installed memory. - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 19
, system password, setup password, TPM security. It also enables or disables support for the power and NMI buttons on the system. Displays options to change You can use the System Information screen to view system properties such as Service Tag, system model, and the BIOS version. To view the System - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 20
, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode can be used by an operating system that supports the feature to load critical applications or enables set to Enabled. Address Translation Service (ATS) Defines the Address Translation - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 21
DCU Streamer Prefetcher DCU IP Prefetcher Execute Disable Logical Processor Idling Configurable TDP X2Apic Mode Dell Controlled Turbo Number of Cores per Processor Processor 64-bit Support Processor Core Speed Processor 1 Family-Model-Stepping Brand Level 2 Cache Level 3 Cache Number of Cores - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 22
selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Displays the drive model of the selected device. Displays the type of drive attached to the - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 23
selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Displays the drive model of the selected device. Displays the type of drive attached to the - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 24
this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu. If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 25
enable or disable the internal USB port. Allows you to enable or disable the integrated RAID controller. NOTE: This feature is not supported for the PowerEdge T630 system. Integrated Network Card 1 Allows you to enable or disable the integrated network card. I/OAT DMA Engine Allows you to enable - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 26
I/O above 4GB Slot Disablement Description Allows you to enable support for PCIe devices that require large amounts of memory. system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled. Serial Communication screen You can use the Serial Communication screen to view - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 27
options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom. CPU Power Management Memory Frequency Turbo - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 28
the number of turbo boost enabled cores for processor 1. By default, the maximum number of cores is enabled. Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the Monitor/Mwait option is set to Enabled for all system profiles, except Custom. NOTE: This option can - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 29
UEFI specification. When set to Controlled, selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order. Allows you to enable Secure Boot, where the BIOS authenticates each pre-boot image using the certificates in the - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 30
determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is only for UEFI boot mode. You cannot set this to Enabled if UEFI Secure Boot mode is enabled - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 31
drivers, changing RAID settings, and saving hardware profiles. For more information about Dell Lifecycle Controller, see the documentation at dell.com/esmmanuals. Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The instructions - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 32
UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport. Assigning a system or setup password Prerequisites NOTE: The password jumper enables or disables the System Password and Setup Password features. For - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 33
• The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space A message prompts you to re-enter the system password. 6. Re-enter the system password and click OK. 7. Select Setup Password, enter your system password and press Enter or Tab. A message - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 34
management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server's lifecycle operating system, see the Lifecycle Controller documentation at dell.com/support/home. iDRAC Settings utility The iDRAC Settings the iDRAC User's Guide, at dell.com/esmmanuals. 34 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 35
Entering the iDRAC Settings utility 1. Turn on or restart the managed system. 2. Press during Power-on Self-test (POST). 3. In the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings page is displayed. 35 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 36
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 37
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 38
1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel from the PowerEdge VRTX enclosure. 3. Turn off the server module using the operating system commands or the CMC, and ensure that the server module is powered off. When a server module is powered off, its front- - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 39
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 40
the cover away from the server module. Figure 6. Removing and installing the system cover 1. system cover 3. I/O connector cover (2) Next steps Install the system cover. Related Links Installing the system cover Removing a server module 2. release button (2) 4. alignment guides on the system cover - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 41
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 42
Inside the server module Figure 7. Inside the server module 1. PCIe mezzanine card connectors for card 1 and card 2 3. PCIe mezzanine card connectors for card 3 and card 4 5. memory module (42) 7. cooling shroud 9. hard-drive/SSD - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 43
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 44
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions a server module - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 45
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 46
of the DIMMs • Number of DIMMs populated per channel • System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • Maximum supported DIMM frequency of the processors Your system contains 48 memory sockets split into four sets of 12 sockets, one set per - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 47
Figure 10. Memory socket locations Memory channels are organized as follows: Processor 1 Processor 2 channel 0: memory sockets A1, A5, and A9 channel 1: memory sockets A2, A6, and A10 channel 2: memory sockets A3, A7, and A11 channel 3: memory sockets A4, A8, and A12 channel 0: memory sockets B1, - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 48
quad rank 2133, 1866, 1600, and 1333 quad rank 1866, 1600, and 1333 quad rank General memory module installation guidelines This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 49
Sink Width Number of DIMMs Maximum System Capacity Reliability, Availability, and Serviceability (RAS) Features Dual processor Up to 135 W 74 24 24 . NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 50
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 51
on both ends of the troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 52
replace a faulty memory module. 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. damage to the memory-module socket during installation, apply pressure at both ends of the memory module evenly. Do not apply pressure to the center - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 53
Table 2. Memory configurations - two processors System capacity (in GB) DIMM size (in Number of GB) DIMMs 32 4 8 64 4 16 64 8 8 96 4 24 96 8 12 128 8 16 128 16 8 160 8 20 160 16 and 8 12 192 8 24 192 16 12 256 16 16 Organization and speed 1R x8, 2133 MT/s 1R - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 54
System capacity (in GB) 384 DIMM size (in GB) 16 Number of DIMMs 24 512 32 16 768 32 24 Table 3. Memory configurations - four processors System capacity (in GB) DIMM size (in Number of GB) DIMMs 64 4 16 96 8 24 128 4 32 128 8 16 192 4 48 192 8 24 Organization and - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 55
D10, D11, D12 PCIe mezzanine cards The server module supports Dell PCIe mezzanine cards. x8 PCIe Gen 2 cards are supported. No other mezzanine cards, such as Ethernet, Fibre Channel, or InfiniBand are supported on server modules configured for the VRTX enclosure. The PCIe mezzanine cards provide an - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 56
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 57
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 58
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 59
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 60
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 61
SD Card Port and Internal SD Card Redundancy modes are enabled. 3. Check if the new SD card is functioning properly. If the problem persists, see Getting Help. Internal USB key The server module provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 62
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 63
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 64
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 65
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 66
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 67
a server module SD troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 68
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 69
1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Keep 1. Install the NDC. Related Links Installing the Network Daughter Card Removing a server module Removing the system cover 2. screw (2) 4. standoff (2) 6. tab projections 69 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 70
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 71
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 72
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 73
1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the heat sink. 5. If installed, remove the processor/DIMM blank. 6. - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 74
Figure 22. Removing and installing a processor 1. socket-release lever 1 3. processor 5. processor shield 7. processor socket Next steps 1. Replace the processor. 2. Install the heat sink. Related Links Removing the cooling shroud Removing a heat sink Installing a processor Installing a heat sink - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 75
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 76
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 77
Figure 23. Applying thermal grease on the top of the processor 1. processor 3. thermal grease syringe 2. thermal grease 3. Place the heat sink onto the processor. 4. Tighten one of the four screws to secure the heat sink to the system board. 5. Tighten the screw diagonally opposite to the first - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 78
Hard drives/SSDs Your system supports up to four 2.5 inch SAS/SATA/PCIe SSDs or SAS /SATA board through the hard-drive/SSD backplane board. NOTE: Mixing of SSD/SAS/SATA hard drives is not supported. Hard drive/SSD bay numbering Figure 24. Hard drive/SSD bay numbering - 2.5 inch hard drive/SSD system - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 79
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 80
When a replacement hot-swappable hard drive/SSD is installed and the server module is powered on, the hard drive/SSD automatically begins to read the Safety instructions. 2. Remove the hard drive/SSD or hard drive/SSD blank. NOTE: All operating systems do not support hot-swappable drive - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 81
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 82
a hard drive/SSD blank Prerequisites 1. Ensure that you read the Safety instructions. 2. Remove a hard drive/SSD. See Removing a hard drive/SSD. serviced while the server module is powered on. If you need to power down the server module to service a hard drive, wait 30 seconds after the server - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 83
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 84
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 85
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 86
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 87
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 88
instructions. 2. Keep the #1 Phillips screwdriver ready. 3. Remove the hard drive/SSD cage. NOTE: You must remove the hard drive/SSD cage to replace a faulty hard drive/SSD cage or service system cover Installing a server module Hard drive/SSD two backplane cables. It supports up to twelve 1.8 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 89
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 90
Removing a 2.5 inch (x4) SAS hard drive/SSD backplane 1. hard drive/SSD backplane 3. guide pin (5) 5. connector 2. release latch (2) 4. retention screw on the hard-drive/SSD backplane Installing a 2.5 inch (x4) SAS hard drive/SSD backplane Removing a server module Removing the system cover 90 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 91
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 92
drive/SSD backplane, you must remove the hard drives/SSDs from the server module before removing the hard drive/SSD backplane. CAUTION: You must note (x4) SATA hard drive/SSD backplane 1. hard drive/SSD backplane 3. guide pin (5) 5. retention screw on the hard-drive/SSD backplane cable connector - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 93
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 94
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 95
hard drive/SSD plus 2.5 inch (x2) PCIe SSD backplane 1. hard drive/SSD backplane 3. guide pin (5) 5. hard-drive/SSD backplane cable connector 7. PCIe SSD backplane cable connector 9. hard- hard drive/SSD plus 2.5 inch (x2) PCIe SSD backplane Removing a server module Removing the system cover 95 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 96
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 97
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 98
36. Removing and installing a 1.8 inch (x12) SAS SSD backplane 1. SSD backplane 3. guide pin (6) 5. backplane cable connector that connects to the connector on the system board 7. connector Links Installing a 1.8 inch (x12) SAS SSD backplane Removing a server module Removing the system cover 98 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 99
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 100
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 101
. 7. To test the newly installed battery, remove the server module for at least an hour. 8. Reinstall the server module after an hour. 9. Enter System Setup and if for your system hard drives/PCIe SSDs. The storage controller card supports SAS hard drives. NOTE: The storage controller card is located - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 102
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 103
1. retention screw (2) 3. tab on the storage controller card support bracket 2. slot on the storage controller card 4. standoff (2) storage controller card. Related Links Installing the storage controller card Removing a server module Removing the system cover Removing a hard drive/SSD cage Removing - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 104
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions a server module 104 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 105
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 106
1. screw (3) 3. expander card cable 5. guide pin (2) 2. expander-card cable connector that connects to the connector on the system board (J_PERC) 4. expander card Next steps 1. Install the expander card. Related Links Installing an expander card Removing a server module Removing the system cover - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 107
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions guide server module 107 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 108
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 109
components. Steps 1. Remove the screws on the system board that secure the system board to the chassis. 2. Lift the system board by holding the connector end and orienting it upward. 3. Remove the system board from the chassis by disengaging the USB connectors from the slots on the front wall of the - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 110
Item Icon 1. 2. 3. 4. Description #2 Phillips round screw (6) #2 Phillips hex screw (11) Hex bolt screw-5 mm (3) Hex nut screw-6 mm (3) Figure 41. Removing and installing the system board 1. system board Next steps 1. Install the system board. Related Links Installing the system board 110 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 111
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 112
Guide at dell.com/esmmanuals. 5. Ensure that you: a. Use the Easy Restore feature to restore the Service Tag. For more information, see Restoring the Service Tag using Easy Restore. b. If the Service Tag is not backed up in the backup flash device, enter the system Service Tag manually Server - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 113
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 114
Figure 42. Installing the TPM 1. TPM 3. guide pin on the TPM connector 5. slot on the system board 2. TPM connector 4. plastic bolt Re-enabling the TPM for BitLocker users Initialize the TPM. For - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 115
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: For troubleshooting information on the PowerEdge VRTX enclosure components, see Dell PowerEdge VRTX Enclosure Owner's Manual - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 116
or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can destroy data stored on the hard - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 117
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 118
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 119
the server module's time to speed up or slow down. If the server module operates normally except for the time maintained by the System Setup, the problem may the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible problem - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 120
equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 121
all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at dell.com/support/home. 121 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 122
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 123
System board connectors Figure 43. System board connectors Table 5. System board connectors Item Connector Description 1 MEZZ1_FAB_C1 PCIe mezzanine card connector for the expansion bus 2 MEZZ2_FAB_B1 PCIe mezzanine card connector for the expansion bus 3 VFLASH SD vFlash card connector - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 124
of server module include troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 125
jumper on pins 1 and 2, the system disables the new password(s) the next time it boots. 6. Turn off the server module using the operating system commands or the CMC. 7. Remove the server module from the enclosure to access the jumpers. 8. Move the jumper on the system-board jumper from pins 1 and - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 126
8 Technical specifications-PowerEdge M830 (for PowerEdge VRTX) Physical Height Width Depth Weight (maximum) Processor Processor type Memory Architecture Memory module sockets Memory module capacities RDIMMs LRDIMMs Minimum RAM Maximum RAM RAID Controllers - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 127
SD cards dedicated for the hypervisor One SD card dedicated for future vFlash support PCIe Mezzanine Cards PCIe Mezzanine slots Four PCIe x8 Gen 3 slots about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Storage -40°C to 65 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 128
Environmental specifications Relative humidity Storage Operating Maximum vibration Operating Storage Maximum shock Operating Storage Maximum altitude Operating 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. 10% to 80% Relative Humidity with 29°C (84 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 129
Environmental specifications NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. NOTE: Air entering the data center must have MERV11 or MERV13 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 130
• Install only 94 mm wide heat sinks • Do not install more than 40 DIMMs • The following do not support expanded operating temperature range: - PCIe SSD - Express flash - LRDIMMs - 130 W or 120 W all core processors - Non Dell-qualified peripheral cards and/or peripheral cards greater than 25 W 130 - Dell PowerEdge M830 | Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Ow - Page 131
provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/contactdell. Documentation feedback Click
Dell PowerEdge M830
(For Dell PowerEdge VRTX Enclosure) Owner's
Manual
Regulatory Model: FHB
Regulatory Type: FHB008