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Dell PowerEdge R710 Hardware Owner's Manual - Page 50

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Table 1-2. System Messages (continued) Message Causes Corrective Actions Unable to launch System Services image. System halted! System halted after F10 keystroke because System Services image is either corrupted in the system firmware or has been lost due to system board replacement. Restart the system and update the Unified Server Configurator repository to the latest software to restore full functionality. See the Unified Server Configuration user documentation for more information. The iDRAC6 Enterprise card Restore the flash memory flash memory may be using the latest version on corrupted. support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Unexpected interrupt in protected mode Improperly seated memory modules or faulty keyboard/mouse controller chip. Reseat the memory modules. See "Troubleshooting System Memory." If the problem persists, see "Getting Help." Unsupported CPU combination Unsupported CPU stepping detected Processor(s) is not supported Install a supported processor by the system. or processor combination. See "Processors." Unsupported DIMM detected. The following DIMM has been disabled: x Invalid memory configuration. The system will run but with the specified memory module disabled. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines." Unsupported memory configuration. DIMM mismatch across slots detected: x,x,... Invalid memory configuration. Memory modules are mismatched in the specified slots. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines." 50 About Your System

Section	Page
Dell™ PowerEdge™ R710 Systems Hardware Owner’s Manual	1
Notes, Cautions, and Warnings	2
Contents	3
1	11
About Your System	11
Accessing System Features During Startup	11
Front-Panel Features and Indicators	12
Figure 1-1. Front-Panel Features and Indicators (2.5-Inch Chassis)	12
Figure 1-2. Front-Panel Features and Indicators (3.5-Inch Chassis)	12
LCD Panel Features	15
Figure 1-3. LCD Panel Features	15
Home Screen	16
Setup Menu	16
View Menu	17
Hard-Drive Indicator Patterns for RAID	18
Figure 1-4. Hard-Drive Indicators	18
Back Panel Features and Indicators	19
Figure 1-5. Back Panel Features	19
Power Indicator Codes	21
Figure 1-6. Power Supply Status Indicator	22
NIC Indicator Codes	22
Figure 1-7. NIC Indicators	22
LCD Status Messages	23
Viewing Status Messages	23
Removing LCD Status Messages	23
Table 1-1. LCD Status Messages	24
System Messages	37
Table 1-2. System Messages	37
Warning Messages	53
Diagnostics Messages	53
Alert Messages	53
Other Information You May Need	54
2	55
Using the System Setup Program and UEFI Boot Manager	55
Choosing the System Boot Mode	55
Entering the System Setup Program	56
1 Turn on or restart your system.	56
2 Press <F2> after you see the following message:	56
Responding to Error Messages	56
Using the System Setup Program Navigation Keys	56
System Setup Options	57
Main Screen	57
Figure 2-1. Main System Setup Program Screen	57
Memory Settings Screen	59
Processor Settings Screen	60
SATA Settings Screen	60
Boot Settings Screen	61
Integrated Devices Screen	62
PCI IRQ Assignments Screen	63
Serial Communication Screen	63
Embedded Server Management Screen	64
Power Management Screen	65
System Security Screen	66
Exit Screen	67
Entering the UEFI Boot Manager	68
1 Turn on or restart your system.	68
2 Press <F11> after you see the following message:	68
Using the UEFI Boot Manager Navigation Keys	68
UEFI Boot Manager Screen	69
UEFI Boot Settings Screen	69
System Utilities Screen	69
System and Setup Password Features	70
Using the System Password	70
Assigning a System Password	70
1 Verify that Password Status is Unlocked.	70
2 Highlight the System Password option and press <Enter>.	71
3 Type your new system password.	71
4 Press <Enter>.	71
5 To confirm your password, type it a second time and press <Enter>.	71
6 Either reboot the system now for the password protection to take effect or continue working.	71
Using Your System Password to Secure Your System	71
1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.	71
2 Type your password and press <Enter>.	71
1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.	71
2 Type your password and press <Ctrl><Enter>.	71
Changing an Existing System Password	72
1 Enter the System Setup program by pressing <F2> during POST.	72
2 Select the System Security screen.	72
3 Verify that the Password Status is Unlocked.	72
4 Type the new system password in the two password fields.	72
Disabling the System Password	72
Using the Setup Password	72
Assigning a Setup Password	72
Operating With a Setup Password Enabled	73
Deleting or Changing an Existing Setup Password	73
1 Enter the System Setup program and select the System Security.	73
2 Highlight Setup Password, press <Enter> to access the setup password window. Press <Enter> twice to clear the existing setup password.	73
3 If you want to assign a new setup password, perform the steps in \	73
iDRAC Configuration Utility	73
Entering the iDRAC Configuration Utility	74
1 Turn on or restart your system.	74
2 Press <Ctrl><E> when prompted during POST.	74
3	75
Installing System Components	75
Recommended Tools	75
Inside the System	75
Figure 3-1. Inside the System (2.5-Inch Hard-Drive Chassis)	76
Front Bezel (Optional)	77
Removing the Front Bezel	77
1 Using the system key, unlock the bezel.	77
2 Pull up on the release latch next to the key lock.	77
3 Rotate the left end of the bezel away from the system to release the right end of the bezel.	77
4 Pull the bezel away from the system. See Figure 3-2.	77
Figure 3-2. Removing the Front Bezel	77
Installing the Front Bezel	78
1 Insert the hinge tab on the right of the bezel into the slot on the right side of the system front panel.	78
2 Rotate the left side of the bezel toward the system.	78
3 Press the bezel to the system to engage the latch.	78
Information Tag	78
Removing the Information Tag	78
1 Remove the front bezel. See \	78
2 Pull the information tag out of its slot in the chassis until it is in the locked position. See Figure 1-1 and Figure 1-2 in \	78
3 Pull down on the tag until it disengages from the slot in the chassis to release the top portion of the tag.	78
4 Pull up on the tag until it disengages from the slot in the chassis to release the bottom portion of the tag.	78
5 Remove the tag.	78
Replacing the Information Tag	78
1 Remove the front bezel. See \	78
2 Locate the information tag slot on the front of the system chassis. See Figure 1-1 and Figure 1-2 in \	78
3 Holding the information tag vertically, slide it into the information tag slot until it locks into place.	78
Opening and Closing the System	79
Opening the System	79
1 Unless you are installing a hot-swappable component such as a cooling fan or power supply, turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.	79
2 Rotate the latch release lock counter-clockwise to the unlocked position. See Figure 3-3.	79
3 Lift up on the latch on top of the system and slide the cover back. See Figure 3-3.	79
4 Grasp the cover on both sides and lift the cover away from the system.	79
Closing the System	79
1 Lift up the latch on the cover.	79
2 Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the system chassis. See Figure 3-3.	79
3 Push down the latch to lever the cover into the closed position.	79
4 Rotate the latch release lock in a clockwise direction to secure the cover.	79
Figure 3-3. Removing or Installing the Cover	80
Hard Drives	80
Mixed SAS/SATA Hard-Drive Configurations	81
Removing a Hard-Drive Blank	81
1 Remove the front bezel. See \	81
2 Grasp the front of the hard-drive blank, press the release lever on the right side, and slide the blank out until it is free of the drive bay. See Figure 3-4.	81
Figure 3-4. Removing and Installing a Hard Drive Blank	82
Installing a Hard-Drive Blank	82
Removing a Hot-Swap Hard Drive	82
1 If present, remove the front bezel. See \	82
2 From the RAID management software, prepare the drive for removal. Wait until the hard-drive indicators on the drive carrier si...	82
3 Press the button on the front of the drive carrier and open the drive carrier release handle to release the drive. See Figure 3-5.	83
4 Slide the hard drive out until it is free of the drive bay.	83
5 Insert a drive blank in the vacated drive bay. See \	83
6 If applicable, install the bezel. See \	83
Installing a Hot-Swap Hard Drive	83
1 If present, remove the front bezel. See \	83
2 If a drive blank is present in the bay, remove it. See \	83
Figure 3-5. Installing a Hot-Swap Hard Drive	84
3 Install the hot-swap hard drive.	84
a Press the button on the front of the drive carrier and open the handle.	84
b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.	84
c Close the handle to lock the drive in place.	84
4 If applicable, install the bezel. See \	84
Removing a Hard Drive From a Hard-Drive Carrier	84
Installing a Hard Drive Into a Hard-Drive Carrier	84
1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure 3-6.	84
2 Align the screw holes on the hard drive with the back set of holes on the hard drive carrier.	84
3 Attach the four screws to secure the hard drive to the hard-drive carrier.	85
Figure 3-6. Installing a Hard Drive into a Drive Carrier	85
Power Supplies	86
Removing a Power Supply	86
1 Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the Velcro strap.	86
2 Press the lever release latch and slide the power supply out of the chassis. See Figure 3-7.	86
Figure 3-7. Removing and Installing a Power Supply	87
Replacing a Power Supply	87
1 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power.	87
2 Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-7.	87
3 Connect the power cable to the power supply and plug the cable into a power outlet.	87
Removing the Power Supply Blank	88
Installing the Power Supply Blank	88
Internal SD Module	88
Installing the Internal SD Module	88
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	88
2 Open the system. See \	88
3 Position the module so the tabs on the underside of the tray fit into the hooks on the chassis, then lower the opposite edge of the card into place. See Figure 3-8.	88
Figure 3-8. Removing or Installing the Internal SD Module	89
4 Connect the internal SD module cable to the connector on the control panel board. See Figure 3-8.	89
5 Close the system. See \	89
6 Reconnect the system and peripherals to their power sources, and turn them on.	89
Removing the Internal SD Module	90
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	90
2 Open the system. See \	90
3 Disconnect the cable from the internal SD module and from the control panel board. See Figure 3-8.	90
4 Lift upwards on the latch securing the internal SD module to the chassis, then lift the tray out of the chassis. See Figure 3-8.	90
5 Close the system. See \	90
6 Reconnect the system and peripherals to their power sources, and turn them on.	90
Internal SD Flash Card	90
Installing the Internal SD Flash Card	90
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	90
2 Open the system. See \	90
3 Locate the SD card connector on the internal SD module and, with the label side facing up, insert the contact-pin end of the card into the slot. See Figure 3-8.	91
4 Press the card into the card slot to lock it into place.	91
5 Close the system. See \	91
6 Reconnect the system to power and restart the system.	91
Removing the Internal SD Flash Card	91
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	91
2 Open the system. See \	91
3 Locate the SD card slot on the internal SD module and press inward on the card to release it from the slot and remove the card.	91
4 Close the system. See \	91
5 Reconnect the system to power and restart the system.	91
Internal USB Memory Key	91
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	92
2 Open the system. See \	92
3 Locate the USB connector on the control panel. See Figure 3-9.	92
4 Insert the USB memory key into the USB connector. See Figure 3-9.	92
Figure 3-9. Removing or Installing a USB Memory Key	92
5 Close the system. See \	92
6 Reconnect the system to power and restart the system.	92
Internal USB Cable	93
Removing the Internal USB Cable	93
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	93
2 Open the system. See \	93
3 Remove the fan bracket. See \	93
4 Remove the USB cable from the connector on the control panel.	93
5 Remove the USB cable from the cable routing guides on the inside of the chassis. If necessary remove any other cables from the cable routing guides.	93
6 Remove the USB cable from the connector on the system board.	93
Installing the Internal USB Cable	93
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	93
2 Open the system. See \	93
3 Remove the fan bracket. See \	93
4 Connect the USB cable to the connector on the control panel.	93
5 Route the cable through the cable routing guides on the inside of the chassis.	93
6 Connect the USB cable to the connector on the system board.	93
7 Replace the fan bracket. See \	93
8 Close the system. See \	94
9 Reconnect the system and peripherals to their power sources, and turn them on.	94
Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)	94
Installing an iDRAC6 Enterprise Card	94
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	94
2 Open the system. See \	94
3 Remove the plastic filler plug for the iDRAC6 Enterprise port from the system back panel. See \	94
4 If installed, remove all expansion cards from expansion-card riser 1. See \	94
5 Install the iDRAC6 Enterprise card:	94
a Angle the card so that the RJ-45 connector fits through the back-panel opening. See Figure 3-10.	94
b Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the system board. See Figure 6-2 for the location of the connector.	94
c Press the card down until it is fully seated. See Figure 3-10.	94
6 Reinstall all expansion cards in expansion-card riser 1. See \	95
7 Close the system. See \	95
8 Reconnect the system and peripherals to their power sources, and turn them on.	95
Figure 3-10. Removing and Installing the iDRAC6 Enterprise Card	95
Removing an iDRAC6 Enterprise Card	95
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	95
2 Open the system. See \	95
3 If installed, remove all expansion cards from expansion-card riser 1. See \	96
4 Remove the VFlash media card (if installed) from the iDRAC6 Enterprise card. See \	96
5 If present, disconnect the Ethernet cable from the iDRAC6 Enterprise card.	96
6 Remove the iDRAC6 Enterprise card:	96
a Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs.	96
b As the card releases from the standoffs, the connector under the card disengages from the system board connector.	96
c Slide the card away from the back of the system until the RJ-45 connector is clear of the back panel, then lift the card out of the system.	96
7 Install the plastic filler plug for the vacated RJ-45 Ethernet port in the system back panel.	96
8 Reinstall the expansion card(s) in expansion-card riser 1. See \	96
9 Close the system. See \	96
10 Reconnect the system and peripherals to their power sources, and turn them on.	96
VFlash Media (Optional)	96
1 Locate the VFlash media slot on the back of the system and insert the contact-pin end of the SD card (with the label side facing up) into the slot. See \	96
2 Press inward on the card to lock it into the slot.	96
NIC Hardware Key	97
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	97
2 Open the system. See \	97
3 Locate the ISCSI_KEY connector on the system board. See Figure 6-2.	97
4 Insert the NIC hardware key into the connector onto the board. See Figure 3-11.	97
Figure 3-11. Removing or Installing a NIC Hardware Key	98
5 Close the system. See \	98
6 Reconnect the system to the electrical outlet and turn on the system and attached peripherals.	98
Cooling Shroud	98
Removing the Cooling Shroud	99
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	99
2 Open the system. See \	99
3 Use the lift handles on the cooling shroud to lift the shroud out of the system. See Figure 3-12.	99
Figure 3-12. Removing and Installing the Cooling Shroud	99
Installing the Cooling Shroud	100
1 Align the tabs on the right side of the cooling shroud with the cutouts in the right chassis wall.	100
2 Lower the right end of the shroud into the chassis cutouts and rotate the left end down inside the left chassis wall.	100
3 Close the system. See \	100
4 Reconnect the system to the electrical outlet and turn on the system and attached peripherals.	100
Cooling Fans	100
Removing a Cooling Fan	100
1 Open the system. See \	100
2 Press the release tab while grasping the ends of the fan and lift the fan straight up from the fan bracket. See Figure 3-13.	101
Figure 3-13. Removing and Installing a Cooling Fan	101
Replacing a Cooling Fan	101
1 Align the fan plug with the connector at the base of the fan bracket and lower the fan into the bracket until the fan is fully seated. See Figure 3-13.	101
2 Close the system. See \	101
Removing the Fan Bracket	102
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	102
2 Open the system. See \	102
3 Optional: Remove the fans from the fan bracket. See \	102
4 Lift the release latches on each end of the fan bracket and lift the bracket out of the system. See Figure 3-14.	102
Figure 3-14. Removing and Installing the Processor Fan Bracket	103
Replacing the Fan Bracket	103
1 Align the fan bracket down onto the bracket base so that the mounting pins fit correctly into the bracket base. See Figure 3-14.	103
2 Insert the bracket and engage the release levers to lock it in place.	103
3 If removed, replace the fans in the fan bracket. See \	103
4 Close the system. See \	103
Optical Drive	103
Removing the Optical Drive	104
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	104
2 Open the system. See \	104
3 Disconnect the optical drive cable from the back of the optical drive.	104
4 To remove the optical drive, press down on the blue release tab at the back of the optical drive and push the drive out of the system. See Figure 3-15.	104
Installing the Optical Drive	104
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	104
2 Open the system. See \	104
3 To remove the optical drive blank, press down on the blue release tab at the back of the blank and push the blank out of the system.	104
4 Align the optical drive with its opening in the front panel. See Figure 3-15.	104
5 Slide in the optical drive until the latch snaps into place.	104
6 Connect the optical drive cable to the back of the drive tray.	104
7 If not already done, connect the power and interface cables from the optical drive to the system board connectors.	105
a Connect the power cable to the DVD/TBU_PWR connector on the front of the system board below the fan bracket. See Figure 6-2 for the location of the connector.	105
b Route the interface cable along the inside right wall of the chassis. See \	105
c Connect the cable to the SATA_A connector on the system board. See Figure 6-2 for the location of the connector.	105
8 Close the system. See \	105
9 Replace the bezel. See \	105
10 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	105
Figure 3-15. Removing and Installing the Optical Drive	105
Figure 3-16. Routing the Optical Drive Cable (2.5-inch Hard-Drive Chassis)	106
Figure 3-17. Routing the Optical Drive Cable (3.5-inch Hard-Drive Chassis)	107
Internal Tape Backup Unit	107
Installing the Tape Backup Unit	107
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	108
2 Open the system. See \	108
3 Remove the blank tray from the flex bay by squeezing the blue release tabs at the back of the tray and pushing the tray out of the system.	108
4 Using a Phillips screwdriver, disassemble the blank tray:	108
5 For a SCSI tape drive, route the SCSI data and power cables through the flex bay and through the tray and connect the cables to the tape backup unit.	108
Figure 3-18. Preparing the Tape Backup Unit and Tray (3.5-in HDD Chassis Only)	109
6 Install the slide rails or tray on the tape backup unit. Figure 3-18 shows the 3.5-inch tray installation.	109
7 Align the tape backup unit with the flex bay and slide the unit in until the locking mechanism engages. See Figure 3-19.	109
8 If you are installing a SCSI tape backup unit, install the SCSI controller expansion card in one of the expansion-card slots. See \	109
9 Connect the power cable to the power connector on the back of the tape backup unit.	109
10 Connect the other end of the power cable to the DVD/TBU_PWR connector on the system board. See Figure 6-2.	110
11 Connect the interface cable to the back of the tape backup unit.	110
12 Connect the other end of the interface cable to the appropriate controller.	110
a For a SCSI device, connect to the SCSI controller expansion card.	110
b For a SATA device, connect to the SATA_B connector on the system board. See Figure 6-2 for the location of the connector.	110
13 Route the interface cable along the interior right wall. See \	110
14 Close the system. See \	110
15 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	110
Removing the Tape Backup Unit	110
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	110
2 Open the system. See \	110
3 For a SATA tape backup unit, disconnect the power and signal cables from the back of the unit.	110
4 Squeeze the blue release tabs at the back of the mounting tray and push the tray out of the system. See Figure 3-19.	110
5 Using a Phillips screwdriver, remove the slide rails or the tray from the tape backup unit.	110
6 For a SCSI tape backup unit, disconnect the power and signal cables from the back of the unit.	110
7 Install the slide rails or the tray to the flex-bay blank.	110
8 Insert the assembled blank tray into the flex bay and slide the unit in until the locking mechanism engages.	111
9 Close the system. See \	111
10 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	111
Figure 3-19. Removing and Installing the Tape Backup Unit	111
Integrated Storage Controller Card	111
Removing the Integrated Storage Controller Card	112
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	112
2 Open the system. See \	112
3 Remove all expansion cards from expansion-card riser 1. See \	112
4 Disconnect the SAS cable(s) from the storage controller card.	112
5 If necessary, disconnect the RAID battery cable from the controller.	112
6 Bend both card-edge guides outward and pull the storage controller card out of the connector. See Figure 3-20.	112
7 Bend outward on both card-edge guides to release the controller, lift the side of the controller that is adjacent to the blue guide, and then remove the controller out towards the rear of the chassis. See Figure 3-20.	112
Installing the Integrated Storage Controller Card	112
1 With the storage controller card-edge facing the riser, insert one side of the card into the black card-edge guide.	112
2 Bend outward on the blue card-edge guide, lower the card onto the blue card-edge guide, and release the guide. See Figure 3-20.	112
Figure 3-20. Installing a Storage Controller Card	113
3 Slide the storage controller’s card edge connector into the card slot on the riser until the card is fully seated. See Figure 3-20.	113
4 Connect the SAS_0 cable to the storage controller’s SAS_0 connector, and connect the SAS_1 cable to the controller’s SAS_1 connector.	113
5 For a battery-cached PERC controller, install the RAID battery. See \	113
6 If not already done, route the interface and RAID battery cables in the cable path inside the right interior wall of the chassis beneath the cable retention bracket. See \	114
7 Connect the SAS A cable to the SAS A connector on the backplane and, if applicable, connect the SAS B cable to the SAS B connector on the backplane.	114
8 Close the system. See \	114
9 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	114
Figure 3-21. Storage Controller Card Cabling (2.5-in Hard-Drive Chassis)	114
Figure 3-22. Storage Controller Card Cabling (Six 3.5-in Hard-Drive Chassis)	115
Figure 3-23. Storage Controller Card Cabling (Four 3.5-inch Hard Drive Chassis)	116
RAID Battery	116
Removing a RAID Battery	116
1 Pull back gently on the right edge of the battery bay and draw out the RAID battery from the battery carrier.	116
2 Disconnect the cable between the RAID battery and the storage controller card. See Figure 3-24.	116
Installing a RAID Battery	117
1 Connect the battery cable to the connector on the battery.	117
2 Locate the battery bay on top of the hard drive bays. See Figure 3-1.	117
3 With the cable oriented toward the back, angle the left side of the RAID battery into the left side of the battery bay. See Figure 3-24.	117
4 Rotate the right side of the battery down and press into the locked position.	117
5 If not already done, route the battery cable through the right chassis wall. See \	117
6 Connect the battery cable to the battery connector on the storage controller. See Figure 3-20.	117
Figure 3-24. Removing or Installing a RAID Battery	117
Cable Routing	118
Removing the Cable Retention Bracket	118
1 Remove the cooling shroud. See \	118
2 Remove the cooling fan bracket. See \	118
3 Press outward on the blue release latch on the cable retention bracket and slide the bracket back until the tabs at the bottom of the bracket clear the chassis. See Figure 3-25.	118
4 Lift the cable retention bracket off the chassis wall.	118
Figure 3-25. Removing and Installing the Cable Retention Bracket	118
Installing the Cable Retention Bracket	119
1 Insert the hooks and tabs of the cable retention bracket into the slots in the chassis wall and slide the bracket back until the latch engages.	119
2 Install the cooling fan bracket. See \	119
3 Install the cooling shroud. See \	119
Expansion Cards and Expansion-Card Risers	119
Expansion Card Installation Guidelines	119
Table 3-1. Expansion-Card Installation Order	120
Installing an Expansion Card	120
1 Unpack the expansion card and prepare it for installation.	121
2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	121
3 Open the system. See \	121
4 Open the expansion-card guide latch and remove the filler bracket at the back of the system. See Figure 3-26.	121
5 Install the expansion card:	121
a If the expansion card is 24.13 cm (9.5 in), align its front edge with the front card guide. See Figure 3-26.	121
b Position the expansion card so that the card-edge connector aligns with the expansion-card connector on the expansion-card riser board.	121
c Insert the card-edge connector firmly into the PCIe card connector until the card is fully seated.	121
d When the card is seated in the connector, close the expansion-card latch. See Figure 3-26.	121
6 Connect any expansion-card cables for the new card.	121
7 Close the system. See \	121
8 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	121
Removing an Expansion Card	122
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	122
2 Open the system. See \	122
3 Disconnect any cables connected to the expansion card.	122
4 Remove the expansion card:	122
a Open the expansion-card latch at the back of the system chassis. See Figure 3-26.	122
b Grasp the expansion card by its top corners, and carefully pull the card from the expansion-card connector.	122
5 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.	122
6 Close the system. See \	122
7 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	122
Figure 3-26. Removing or Installing an Expansion Card	123
Removing Expansion-Card Riser 1	123
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	123
2 Open the system. See \	124
3 Disconnect all cables connected to the expansion card.	124
4 Remove all expansion cards from the expansion-card riser. See \	124
5 Press the tab at the bottom of the riser to release the board from the card slot and lift expansion-card riser 1 off of the mounting pins and out of the system. See Figure 3-27.	124
Replacing Expansion-Card Riser 1	124
1 Aligning the pin collar over the mounting pin on the system board, lower expansion-card riser 1 until the board connector is firmly seated into the system board socket. See Figure 3-27.	124
2 Reinstall any expansion cards. See \	124
3 Reconnect all expansion-card cables.	124
4 Close the system. See \	124
5 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	124
Figure 3-27. Removing and Replacing Expansion-Card Riser 1	125
Removing Expansion-Card Riser 2	125
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	126
2 Open the system. See Opening the System.	126
3 Disconnect all cables connected to the expansion card.	126
4 Remove any expansion cards from the expansion-card riser. See \	126
5 Press the blue release latch on expansion-card riser 2 and lift the riser straight up to clear the chassis. See Figure 3-28.	126
Replacing Expansion-Card Riser 2	126
1 Align the guides on each end of expansion-card riser 2 with the mounting pins on the system board, and lower the riser into the system until the latches on the riser the engage. See Figure 3-28.	126
2 Reinstall any expansion cards. See \	126
3 Reconnect all expansion-card cables.	126
4 Close the system. See \	126
5 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	126
Figure 3-28. Removing and Replacing Expansion-Card Riser 2	127
Removing Expansion-Card Riser 2 From the Expansion-Card Bracket	127
1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.	127
2 Open the system. See \	127
3 Remove any expansion cards from the expansion-card riser 2. See \	127
4 Remove expansion-card riser 2. See \	127
Figure 3-29. Removing and Replacing the Riser 2 Board	128
5 Remove the expansion-card riser board:	128
a Using a Phillips screwdriver, remove the securing screw from the assembly. See Figure 3-29.	128
b Slide the riser board off of the four securing tab hooks.	128
c Lift the riser board from the bracket.	128
Replacing the Riser 2 Board on the Expansion-Card Bracket	128
1 Place the riser board in the expansion-card bracket so that the four tab hooks are fully inserted through the tab slots on the riser board. See Figure 3-29.	128
2 Slide the riser board into the tab hooks.	128
3 Using a Phillips screwdriver, secure the board with the Phillips screw.	128
4 Reinstall expansion-card riser 2. See \	129
5 Install all expansion cards in the expansion-card slots. See \	129
6 Close the system. See \	129
7 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	129
System Memory	129
General Memory Module Installation Guidelines	129
Mode-Specific Guidelines	131
Advanced ECC (Lockstep) Mode Support	131
Memory Mirroring Support	131
Optimizer (Independent Channel) Mode	131
Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor)	132
Table 3-3. Sample UDIMM Memory Configurations (Per Processor)	134
Installing Memory Modules	134
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	135
2 Open the system. See \	135
3 Remove the cooling shroud. See \	135
4 Locate the memory module sockets. See Figure 6-2.	135
5 Press outward on the memory module ejectors to allow the memory module to be inserted into the socket. See Figure 3-30.	135
Figure 3-30. Installing and Removing a Memory Module	135
6 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.	135
7 Press down on the memory module with your thumbs until the ejectors lock into position. See Figure 3-30.	135
8 Repeat step 5 through step 7 of this procedure to install the remaining memory modules. See Table 3-2 or Table 3-3.	136
9 Replace the cooling shroud. See \	136
10 Close the system. See \	136
11 Reconnect your system and peripherals to their electrical outlets, and turn on the system.	136
12 Press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen.	136
13 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 12 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.	136
14 Run the system memory test in the system diagnostics. See \	136
Removing Memory Modules	136
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	136
2 Open the system. See \	136
3 Remove the cooling shroud. See \	137
4 Locate the memory module sockets. See Figure 6-2.	137
5 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-30.	137
6 Reinstall the cooling shroud.	137
7 Close the system. See \	137

Match case Limit results 1 per page

About Your System

Unable to launch

System Services

image. System

halted!

System halted after F10

keystroke because System

Services image is either

corrupted in the system

firmware or has been lost

due to system board

replacement.

Restart the system and

update the Unified Server

Configurator repository to

the latest software to restore

full functionality. See the

Unified Server Configuration

user documentation for more

information.

The iDRAC6 Enterprise card

flash memory may be

corrupted.

Restore the flash memory

using the latest version on

support.dell.com. See the

iDRAC6 user's guide for

instructions on performing a

field replacement of the flash

memory.

Unexpected

interrupt in

protected mode

Improperly seated memory

modules or faulty

keyboard/mouse controller

chip.

Reseat the memory modules.

See "Troubleshooting System

Memory." If the problem

persists, see "Getting Help."

Unsupported CPU

combination

Unsupported CPU

stepping

detected

Processor(s) is not supported

by the system.

Install a supported processor

or processor combination.

See "Processors."

Unsupported DIMM

detected. The

following DIMM

has been

disabled:

Invalid memory

configuration. The system

will run but with the

specified memory module

disabled.

Ensure that the memory

modules are installed in a

valid configuration. See

"General Memory Module

Installation Guidelines."

Unsupported

memory

configuration.

DIMM mismatch

across slots

detected:

...

Invalid memory

configuration. Memory

modules are mismatched in

the specified slots.

Ensure that the memory

modules are installed in a

valid configuration. See

"General Memory Module

Installation Guidelines."

Table 1-2.

System Messages

(continued)

Message

Causes

Corrective Actions