Dell PowerEdge R740 EMC PowerEdge RAID Controller S140 Users Guide - Page 53

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9 Getting help You can get help with your Dell product by contacting Dell, or send feedback on product documentation. Topics: • Contacting Dell • Locating your system Service Tag • Related documentation • Documentation feedback Contacting Dell Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues: 1. Go to www.dell.com/support/home. 2. Select your country from the drop-down menu on the lower right corner of the page. 3. For customized support: a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field. b. Click Submit. The support page that lists the various support categories is displayed. 4. For general support: a. Select your product category. b. Select your product segment. c. Select your product. The support page that lists the various support categories is displayed. 5. For contact details of Dell Global Technical Support: a. Click Global Technical Support b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. The service tag can also be found on the Support page in the GUI. This information is used to route support calls to the appropriate personnel for resolution. Related documentation NOTE: • For all storage controllers and PCIe SSD documents, go to www.dell.com/storagecontrollermanuals. • For all Dell OpenManage documents, go to www.dell.com/openmanagemanuals. • For all operating system documents, go to www.dell.com/operatingsystemmanuals. • For all PowerEdge documentation, go to www.dell.com/poweredgemanuals. Documentation feedback Click the Feedback link in any of the Dell EMC documentation pages, fill out the form, and click Submit to send your feedback. Getting help 53

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Getting help
You can get help with your Dell product by contacting Dell, or send feedback on product documentation.
Topics:
•
Contacting Dell
•
Locating your system Service Tag
•
Related documentation
•
Documentation feedback
Contacting Dell
Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can find Dell
contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the
country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer
service issues:
1.
Go to
www.dell.com/support/home
.
2.
Select your country from the drop-down menu on the lower right corner of the page.
3.
For customized support:
a.
Enter the system Service Tag in the
Enter a Service Tag, Serial Number, Service Request, Model, or Keyword
field.
b.
Click
Submit
.
The support page that lists the various support categories is displayed.
4.
For general support:
a.
Select your product category.
b.
Select your product segment.
c.
Select your product.
The support page that lists the various support categories is displayed.
5.
For contact details of Dell Global Technical Support:
a.
Click
Global Technical Support
b.
The
Contact Technical Support
page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of a physical DR Series system by pulling out the information tag. The service tag can also be found on the Support page in
the GUI. This information is used to route support calls to the appropriate personnel for resolution.
Related documentation
NOTE:
•
For all storage controllers and PCIe SSD documents, go to
www.dell.com/storagecontrollermanuals
.
•
For all Dell OpenManage documents, go to
www.dell.com/openmanagemanuals
.
•
For all operating system documents, go to
www.dell.com/operatingsystemmanuals
.
•
For all PowerEdge documentation, go to
www.dell.com/poweredgemanuals
.
Documentation feedback
Click the
Feedback
link in any of the Dell EMC documentation pages, fill out the form, and click
Submit
to send your feedback.
9
Getting help
53