Dell PowerEdge R960 Secured Component Verification Version 1.5 1.5.1 1.6 1.7 a - Page 31

Getting help, Contacting Dell, Support documents and resources, Steps, Enter your Service Tag, Submit

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8 Getting help Topics: • Contacting Dell • Support documents and resources • Documentation feedback Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues: Steps 1. Go to www.dell.com/support/home. 2. Select your country from the drop-down menu on the lower right corner of the page. 3. For customized support: a. Enter your system Service Tag in the Enter your Service Tag field. b. Click Submit. The support page that lists the various support categories is displayed. 4. For general support: a. Select your product category. b. Select your product segment. c. Select your product. The support page that lists the various support categories is displayed. 5. For contact details of Dell Global Technical Support: a. Click Contact Technical Support. b. Enter your system Service Tag in the Enter your Service Tag field on the Contact Us webpage. Support documents and resources ● The iDRAC support home page provides access to product documents, technical white papers, how-to videos, and more: ○ www.dell.com/support/idrac ● iDRAC User Guide and other manuals: ○ www.dell.com/idracmanuals ● For information about PowerEdge servers, see the documentation at: ○ www.dell.com/poweredgemanuals ● Dell Technical Support: ○ www.dell.com/support Documentation feedback You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your feedback. Getting help 31

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Getting help
Topics:
•
Contacting Dell
•
Support documents and resources
•
Documentation feedback
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection,
you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or
customer service issues:
Steps
1.
Go to
www.dell.com/support/home
.
2.
Select your country from the drop-down menu on the lower right corner of the page.
3.
For customized support:
a.
Enter your system Service Tag in the
Enter your Service Tag
field.
b.
Click
Submit
.
The support page that lists the various support categories is displayed.
4.
For general support:
a.
Select your product category.
b.
Select your product segment.
c.
Select your product.
The support page that lists the various support categories is displayed.
5.
For contact details of Dell Global Technical Support:
a.
Click
Contact Technical Support
.
b.
Enter your system Service Tag in the
Enter your Service Tag
field on the Contact Us webpage.
Support documents and resources
●
The iDRAC support home page provides access to product documents, technical white papers, how-to videos, and more:
○
www.dell.com/support/idrac
●
iDRAC User Guide and other manuals:
○
www.dell.com/idracmanuals
●
For information about PowerEdge servers, see the documentation at:
○
www.dell.com/poweredgemanuals
●
Dell Technical Support:
○
www.dell.com/support
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and click
Send Feedback
to
send your feedback.
8
Getting help
31