Dell PowerVault 160T LTO2 Dell LTO Media Handbook - Page 19

10 Stuck Tapes There is a good possibility that a stuck tape was generated by dropped or damaged media. Different drives will react differently if damaged media is inserted. Some may eject a tape and some tapes may become permanently stuck in the drive and require the drive to be returned. Most LTO drives have a capability to reset the drive in the event of a stuck tape or other non-responsive drive issues. Attempting this drive reset may or may not help in removing a stuck tape. Note: Dell PowerEdge Diagnostics also includes a Media Eject test that can be run to force an eject on a tape. How to perform a device reset on Dell PowerVault 110T LTO drives Dell PowerVault 110T LTO Insert a paper clip into the reset hole on the front panel of the drive Dell PowerVault 110T LTO-1 Press and hold the Eject button for more than 5 seconds and release the Eject button - press Eject again to eject tape Dell PowerVault 110T LTO-2-L Press and hold the Eject button for more than 5 seconds. The tape should eject within 40 (Certance) seconds. Dell PowerVault 110T LTO-2-L Press and hold the Eject button for 6 sec. The drive enters "Service mode" shown by all (Tandberg) LED's flashing slowly. Press Eject twice, the Activity LED flashes fast, then double-click the Eject button. Dell PowerVault 110T LTO-2 Press and hold the Eject button for more than 10 seconds and release the Eject button - press Eject again to eject tape. Dell PowerVault 110T LTO-3 Press and hold the Eject button for more than 10 seconds and release the Eject button press Eject again to eject tape Dell LTO Media Handbook Page 19