Dell PowerVault DX6112 Dell DR Series System Release Notes For Release 2.0.1.0 - Page 14

DR Series system, Workaround/Solution

Page 14 highlights

Error Issue Code Description Workaround/Solution Ensure that before an external expansion shelf enclosure is cabled to and powered on to a Release 2.0 DR4000 or DR4100 system only after the DR Series system has been powered down. • Connect the cabling between the external expansion shelf enclosure and the DR4000 or DR4100 system. • Power on the external expansion shelf enclosure. • Power on the DR4000 or DR4100 system. 13580 13790 14126 User intervention is required when booting up a system that was rebooted due to a shelf going offline. This condition can occur when an external expansion shelf enclosure goes offline, which requires that the DR Series system be rebooted. During the DR Series system boot up, it halts in the PERC800 configuration process, and prompts you to press to import the Foreign Disks. To resolve this issue, press to import the Foreign Disks, and allow the boot up process for the DR Series system to complete and boot normally. Once the process completes normally, the DR Series system will come up, and enter its Operational mode. DR Series system performance drops when background initialization runs on an external expansion shelf. Whenever an external expansion shelf enclosure is added to the DR Series system, this causes a one-time only impact to the DR Series system performance. The impact is a result of the background initialization (BGI) process running for an external expansion shelf (the system RAID disks require such initialization). BGI can take approximately 2 hours for a 3 Terabyte (TB) external expansion shelf enclosure to complete. There is no workaround for BGI. This is a one-time only process that occurs when an external expansion shelf enclosure is added. During BGI that is associated with the addition of an external expansion shelf enclosure, you should expect that performance for the DR Series system will be slower than usual. Do not connect an external expansion shelf enclosure to a DR Series system prior to upgrading to the 2.0 release. Serious system issues will occur if any To resolve this issue, observe the DR4000 systems running the pre-2.0 following best practice for release system software connect and upgrading earlier DR4000 systems power on any external expansion shelf to the 2.0 release software (this enclosure, and then upgrade to the DR must be done prior to connecting Series system 2.0 release software. To and powering on an external prevent this condition, observe the expansion shelf enclosure): following best practice: • An expansion shelf enclosure should only be powered on and connected to a DR4000 system after the system has been upgraded to the 2.0 release software. • Follow the recommended sequence of operations listed in the Workaround/Solution section. 1. Upgrade the DR4000 system with the release 2.0 system software. 2. Power off the DR4000 system (required for 2.0 with Dell OpenManage 7.1). 3. Connect the external expansion shelf (or shelves) with cabling to the DR4000 system. 4. Power on the external expansion shelf (or shelves). 14

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Error
Code
Issue
Description
Workaround/Solution
Ensure that before an external expansion
shelf enclosure is cabled to and powered
on to a Release 2.0 DR4000 or DR4100
system only after the DR Series system
has been powered down.
Connect the cabling
between the external
expansion shelf enclosure
and the DR4000 or DR4100
system.
Power on the external
expansion shelf enclosure.
Power on the DR4000 or
DR4100 system.
13580
User intervention is required
when booting up a system
that was rebooted due to a
shelf going offline.
This condition can occur when an
external expansion shelf enclosure goes
offline, which requires that the DR Series
system be rebooted. During the DR Series
system boot up, it halts in the PERC800
configuration process, and prompts you
to press <F> to import the
Foreign Disks
.
To resolve this issue, press <F> to
import the
Foreign Disks
, and allow
the boot up process for the DR
Series system to complete and
boot normally. Once the process
completes normally, the DR Series
system will come up, and enter its
Operational
mode.
13790
DR Series system
performance drops when
background initialization
runs on an external
expansion shelf.
Whenever an external expansion shelf
enclosure is added to the DR Series
system, this causes a one-time only
impact to the DR Series system
performance.
The impact is a result of the background
initialization (BGI) process running for an
external expansion shelf (the system
RAID disks require such initialization).
BGI can take approximately 2 hours for a
3 Terabyte (TB) external expansion shelf
enclosure to complete.
There is no workaround for BGI.
This is a one-time only process
that occurs when an external
expansion shelf enclosure is
added.
During BGI that is associated with
the addition of an external
expansion shelf enclosure, you
should expect that performance
for the DR Series system will be
slower than usual.
14126
Do not connect an external
expansion shelf enclosure
to a DR Series system prior
to upgrading to the 2.0
release.
Serious system issues will occur if any
DR4000 systems running the pre-2.0
release system software connect and
power on any external expansion shelf
enclosure, and then upgrade to the DR
Series system 2.0 release software. To
prevent this condition, observe the
following best practice:
An expansion shelf enclosure
should only be powered on and
connected to a DR4000 system
after the system has been
upgraded to the 2.0 release
software.
Follow the recommended
sequence of operations listed in
the Workaround/Solution section.
To resolve this issue, observe the
following best practice for
upgrading earlier DR4000 systems
to the 2.0 release software (this
must be done prior to connecting
and powering on an external
expansion shelf enclosure):
1. Upgrade the DR4000 system
with the release 2.0 system
software.
2. Power off the DR4000 system
(required for 2.0 with Dell
OpenManage 7.1).
3. Connect the external
expansion shelf (or shelves)
with cabling to the DR4000
system.
4. Power on the external
expansion shelf (or shelves).
14