Dell PowerVault MD3200i Dell MD Storage Array vCenter Plug-in User’s - Page 41

Common Errors, vcenter2debug-x.log.y, jetty-service.log - support

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Figure 30. vCenter Plug-in Log File Additional log files are also maintained in this directory that are useful for technical support to resolve issues, but are generally not user friendly format. • vcenter2debug-x.log.y-Debug log used by technical support • jetty-service.log-Jetty service log, used by technical support • .request.log-Log of IP addresses for all Jetty service requests from clients Common Errors The most common errors encountered are: • Unable to communicate with Application Server - Check firewall settings to ensure the Jetty TCP port is enabled. - Verify the cimserver/Pegasus server service is started on the Application Server. - Verify the Jetty6-Service is started on the Application Server. • Unable to create/delete objects - Verify the current user ID has correct storage administrator privileges assigned to their role. Dell MD Storage Array vCenter Plug-in 41

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Dell MD Storage Array vCenter Plug-in
41
Figure 30.
vCenter Plug-in Log File
Additional log files are also maintained in this directory that are useful for
technical support to resolve issues, but are generally not user friendly format.
•
vcenter2debug-x.log.y
—Debug log used by technical support
•
jetty-service.log
—Jetty service log, used by technical support
•
<date/time stamp>
.request.log—Log of IP addresses for all Jetty
service requests from clients
Common Errors
The most common errors encountered are:
•
Unable to communicate with Application Server
–
Check firewall settings to ensure the Jetty TCP port is enabled.
–
Verify the cimserver/Pegasus server service is started on the
Application Server. — Verify the Jetty6-Service is started on the
Application Server.
•
Unable to create/delete objects
–
Verify the current user ID has correct storage administrator privileges
assigned to their role.