Dell PowerVault NX200 Troubleshooting Guide - Page 10

support.dell.com/manuals, PowerVault NAS, Initial Configuration, Wizard, support.dell.com - nas appliance

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Table 1. Installation Issues (continued) Issue Description Workaround / Solution Error: -5007. Error occurred while attempting to create OS volume. A pre-existing virtual disk The operating system on the with LUN ID 0 that is PowerVault NAS system must be not being used for the on virtual disk 0. NAS operating system has been encountered. To workaround this issue, the current virtual disk with LUN ID 0 must be deleted for the operating system reinstallation to proceed. 1 Backup all data on virtual disk 0 if possible. 2 Reboot your system and boot into the PERC controller BIOS during POST. For more information about booting into the PERC controller BIOS, see PERC user's guide at support.dell.com/manuals. 3 Delete the virtual disk with LUN ID 0. 4 Reboot the PowerVault NAS using the operating system reinstallation media or DVD. Errors due to third-party tools and utilities. To workaround this issue, follow the instructions in the error message. If the error cannot be resolved, contact Dell. For more information, see "Getting Help" in the Hardware Owner's Manual at support.dell.com/manuals. The package provided The package provided for Ensure that the package is not a NAS the PowerVault NAS downloaded from appliance software. Initial Configuration support.dell.com is compatible Wizard is not a with your system. recognized NAS appliance software. 10 Troubleshooting Guide

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10
Troubleshooting Guide
Error: -5007.
Error occurred
while
attempting to
create OS
volume.
A pre-existing virtual disk
with LUN ID 0 that is
not being used for the
NAS operating system
has been encountered.
The operating system on the
PowerVault NAS system must be
on virtual disk 0.
To workaround this issue, the
current virtual disk with LUN ID 0
must be deleted for the operating
system reinstallation to proceed.
1
Backup all data on virtual disk 0
if possible.
2
Reboot your system and boot
into the PERC controller BIOS
during POST. For more
information about booting into
the PERC controller BIOS, see
PERC user’s guide at
support.dell.com/manuals
.
3
Delete the virtual disk with LUN
ID 0.
4
Reboot the PowerVault NAS
using the operating system
reinstallation media or DVD.
Errors due to
third-party tools
and utilities.
To workaround this issue, follow
the instructions in the error
message. If the error cannot be
resolved, contact Dell.
For more information, see "Getting
Help" in the
Hardware Owner’s
Manual
at
support.dell.com/manuals
.
The package provided
is not a NAS
appliance software.
The package provided for
the
PowerVault NAS
Initial Configuration
Wizard
is not a
recognized NAS
appliance software.
Ensure that the package
downloaded from
support.dell.com
is compatible
with your system.
Table 1.
Installation Issues
(continued)
Issue
Description
Workaround / Solution