Dell PowerVault NX200 Troubleshooting Guide - Page 10
support.dell.com/manuals, PowerVault NAS, Initial Configuration, Wizard, support.dell.com - nas appliance
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Table 1. Installation Issues (continued) Issue Description Workaround / Solution Error: -5007. Error occurred while attempting to create OS volume. A pre-existing virtual disk The operating system on the with LUN ID 0 that is PowerVault NAS system must be not being used for the on virtual disk 0. NAS operating system has been encountered. To workaround this issue, the current virtual disk with LUN ID 0 must be deleted for the operating system reinstallation to proceed. 1 Backup all data on virtual disk 0 if possible. 2 Reboot your system and boot into the PERC controller BIOS during POST. For more information about booting into the PERC controller BIOS, see PERC user's guide at support.dell.com/manuals. 3 Delete the virtual disk with LUN ID 0. 4 Reboot the PowerVault NAS using the operating system reinstallation media or DVD. Errors due to third-party tools and utilities. To workaround this issue, follow the instructions in the error message. If the error cannot be resolved, contact Dell. For more information, see "Getting Help" in the Hardware Owner's Manual at support.dell.com/manuals. The package provided The package provided for Ensure that the package is not a NAS the PowerVault NAS downloaded from appliance software. Initial Configuration support.dell.com is compatible Wizard is not a with your system. recognized NAS appliance software. 10 Troubleshooting Guide