Dell PowerVault NX200 Troubleshooting Guide - Page 15

Update Issues Table 4. Update Issues Issue Description Workaround / Solution The PowerVault NAS The package provided for Ensure that the package update package provided is the PowerVault NAS downloaded from not a NAS appliance Initial Configuration support.dell.com is software. Wizard is not a recognized compatible with NAS appliance software your system. package. The PowerVault NAS update package provided cannot be installed on the NAS system. The wrong NAS software appliance has been provided for the system. Go to support.dell.com and download the appropriate NAS appliance software for the system. Dell OpenManage Server Administrator is not detected on the system. Dell OpenManage Server Administrator cannot be found on the system. To workaround this issue, download the latest version of the OpenManage Server Administrator from support.dell.com. 1 Launch the installer and follow the instructions on the screen. 2 After installing the OpenManage Server Administrator, reboot the system. 3 After the system boots up, the PowerVault NAS Initial Configuration Wizard launches. 4 Complete the initial configuration steps. Troubleshooting Guide 15