Dell PowerVault NX300 Troubleshooting Guide - Page 14

Management Issues

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Management Issues Table 3. Management Issues Issue Single Instance Storage (SIS) is not available on Windows Storage Server 2008 Basic Edition. The desktop displays incorrect system information. Turning off the firewall. Description Workaround / Solution SIS is only available on the Standard and Enterprise Editions of Windows Storage Server 2008. The information present on This issue occurs because the desktop does not match the Dell Desktop System the actual system Information Utility does information. not refresh automatically. If you make any changes while the system is running, the changes may not be reflected in real time. To workaround the issue, perform one of the following steps: • Log off and log on. • Run the Dell Desktop System Information Utility. • Reboot the system. To turn off the system firewall: 1 Launch Server Manager and navigate to the Configuration snap-in. 2 Expand the snap-in and right-click Windows Firewall with Advance Security. 3 Select Properties and turn off the required firewall. 14 Troubleshooting Guide

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14
Troubleshooting Guide
Management Issues
Table 3.
Management Issues
Issue
Description
Workaround / Solution
Single Instance Storage
(SIS) is not available on
Windows Storage Server
2008 Basic Edition.
SIS is only available on the
Standard and Enterprise
Editions of Windows
Storage Server 2008.
The desktop displays
incorrect system
information.
The information present on
the desktop does not match
the actual system
information.
This issue occurs because
the
Dell Desktop System
Information Utility
does
not refresh automatically. If
you make any changes
while the system is
running, the changes may
not be reflected in real
time.
To workaround the issue,
perform one of the
following steps:
Log off and log on.
Run the
Dell Desktop
System Information
Utility
.
Reboot the system.
Turning off the firewall.
To turn off the system
firewall:
1
Launch
Server Manager
and navigate to the
Configuration
snap-in.
2
Expand the snap-in and
right-click
Windows
Firewall with Advance
Security
.
3
Select
Properties
and
turn off the required
firewall.