Dell PowerVault NX300 Troubleshooting Guide - Page 6

Table 1. Installation Issues (continued) Issue Error: -5001. Invalid system. Description System restore is performed on an unsupported system. Error: -5002. Unsupported hardware configuration encountered. Unable to locate a supported RAID controller. Workaround / Solution This issue occurs because the operation is not supported on the system. To resolve this issue, remove the operating system reinstallation media immediately. To workaround this issue, perform one of the following steps: • Ensure that the disk controller card is connected to the internal drives and is properly seated in the correct slot. For more information about connecting the card, see the Hardware Owner's Manual at support.dell.com/manuals. • Ensure that your system supports an internal drive controller. For information about the internal drive controllers supported on your system, see the system hardware documentation at support.dell.com/manuals. 6 Troubleshooting Guide