Dell Precision 3620 Precision Tower 3620 Owners Manual - Page 38

Beep code, Error messages, Amber LED state, Description

Get Dell Precision 3620 PDF manuals and user guides View all Dell Precision 3620 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 38 highlights

Table 18. Power LED diagnostics Amber LED state White LED state off off off blinking blinking off steady off off steady Description system is OFF system is in sleep state power supply unit (PSU) failure PSU is working but failed to fetch code system is ON Amber LED state Description 2,1 system board failure 2,2 system board, PSU or PSU cabling failure 2,3 system board, memory or CPU failure 2, 4 coin cell battery failure 2,5 corrupt BIOS 2,6 CPU configuration failure or CPU failure 2,7 memory modules are detected, but a memory failure 3,1 possible peripheral card or system board failure 3,2 possible USB failure 3,3 no memory modules are detected 3,4 possible system board error 3,5 memory modules are detected, but a memory configuration or compatibility error 3,6 possible system board resource and/or hardware failure 3,7 possible memory failure Beep code The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so, BIOS will jump out from looping and execute the normal shutdown process and power system. Code Cause 1-3-2 Memory failure Error messages Error message Address mark not found Description The BIOS found a faulty disk sector or could not find a particular disk sector. 38 Diagnostics

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
Table 18. Power LED diagnostics
Amber LED state
White LED state
Description
off
off
system is OFF
off
blinking
system is in sleep state
blinking
off
power supply unit (PSU) failure
steady
off
PSU is working but failed to fetch code
off
steady
system is ON
Amber LED state
Description
2,1
system board failure
2,2
system board, PSU or PSU cabling failure
2,3
system board, memory or CPU failure
2, 4
coin cell battery failure
2,5
corrupt BIOS
2,6
CPU
configuration
failure or CPU failure
2,7
memory modules are detected, but a memory failure
3,1
possible peripheral card or system board failure
3,2
possible USB failure
3,3
no memory modules are detected
3,4
possible system board error
3,5
memory modules are detected, but a memory
configuration
or compatibility error
3,6
possible system board resource and/or hardware failure
3,7
possible memory failure
Beep code
The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of beeps, called beep
codes, identify various problems. The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec, and the beep
sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so, BIOS will
jump out from looping and execute the normal shutdown process and power system.
Code
1-3-2
Cause
Memory failure
Error messages
Error message
Description
Address mark not
found
The BIOS found a faulty disk sector or could not
find
a particular disk sector.
38
Diagnostics