Dell Precision 490 Desktop User's Guide - Page 153

Software and Hardware Incompatibilities

Get Dell Precision 490 Desktop PDF manuals and user guides View all Dell Precision 490 Desktop manuals
Add to My Manuals
Save this manual to your list of manuals

Page 153 highlights

7. Click Finish to close the PC Restore Removal window. 8. Restart the computer. Using the Operating System CD Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback. See Using Windows XP Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See Using Microsoft Windows XP System Restore. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows XP, you need the following items: l Dell™ Operating System CD l Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities CD to load any required drivers, including the drivers required if your computer has a RAID controller. Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1. Save and close any open files and exit any open programs. 2. Insert the Operating System CD. Click Exit if the Install Windows XP message appears. 3. Restart the computer. 4. Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5. Follow the instructions on the screen to complete the installation. Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1. Click the Start button and click Help and Support. 2. Type hardware troubleshooter in the Search field and click the arrow to start the search. 3. Click Hardware Troubleshooter in the Search Results list. 4. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next. Back to Contents Page

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
7.
Click
Finish
to close the
PC Restore Removal
window.
8.
Restart the computer.
Using the Operating System CD
Before You Begin
If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver
Rollback. See
Using Windows XP Device Driver Rollback
. If Device Driver Rollback does not resolve the problem, then use System Restore to return your
operating system to the operating state it was in before you installed the new device driver. See
Using Microsoft
Windows XP System Restore
.
To reinstall Windows XP, you need the following items:
l
Dell™
Operating System
CD
l
Dell
Drivers and Utilities
CD
Reinstalling Windows XP
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
1.
Save and close any open files and exit any open programs.
2.
Insert the
Operating System
CD. Click
Exit
if the
Install Windows XP
message appears.
3.
Restart the computer.
4.
Press <F12> immediately after the DELL™ logo appears.
If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
5.
Follow the instructions on the screen to complete the installation.
Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to
resolve the incompatibility.
To start the Hardware Troubleshooter:
1.
Click the
Start
button and click
Help and Support
.
2.
Type
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3.
Click
Hardware Troubleshooter
in the
Search Results
list.
4.
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my computer
, and click
Next
.
Back to Contents Page
NOTICE:
Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary
hard drive is the first drive detected by the computer.
NOTE:
The
Drivers and Utilities
CD contains drivers that were installed during assembly of the computer. Use the
Drivers and Utilities
CD to load any
required drivers, including the drivers required if your computer has a RAID controller.
NOTICE:
The
Operating System
CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed
on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.