Dell SE1918HV Monitor Users Guide - Page 57

Product-Specific Problems, Troubleshooting, Specific Symptoms, What You, Experience

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Product-Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small Cannot adjust the monitor with the buttons on the front panel Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen • Check the Aspect Ratio setting in the Display OSD. • Reset the monitor to Factory Settings. • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock (for more information, see Lock). No Input Signal when user controls are pressed The picture does not fill the entire screen No picture, the • Check the signal source. Ensure LED light is white. When you press "up", "down" or "Menu" key, the the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the message " No input signal cable if necessary. signal" will appear. • Reset the computer or video player. The picture cannot • Due to different video formats fill the height or (aspect ratio) of DVDs, the monitor width of the screen • may Run display in full screen. the built-in diagnostics. Troubleshooting │ 57

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Troubleshooting
│
57
Product-Specific Problems
Specific Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered
on screen, but
does not fill entire
viewing area
•
Check the
Aspect Ratio
setting in
the
Display
OSD.
•
Reset the monitor to
Factory
Settings
.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not
appear on the
screen
•
Turn off the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
•
Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
No Input Signal when
user controls are
pressed
No picture, the
LED light is white.
When you press
“up”, “down” or
“Menu” key, the
message “ No input
signal” will appear.
•
Check the signal source. Ensure
the computer is not in the power
saving mode by moving the mouse or
pressing any key on the keyboard.
•
Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
•
Reset the computer or video player.
The picture does not
fill the entire screen
The picture cannot
fill the height or
width of the screen
•
Due to different video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
•
Run the built-in diagnostics.