Dell Vostro 260s Owner's Manual (Slim Tower) - Page 57

Diagnostic Error Messages - troubleshooting

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Beep Possible Cause • Keyboard controller test failure 4 RAM Read/Write failure 5 RTC Power Fail 6 Video BIOS Test Failure 7 Processor Failure Diagnostic Error Messages Troubleshooting Steps Memory failure COMS battery failure Video card failure Processor Failure Error Messages AUXILIARY DEVICE FAILURE BAD COMMAND OR FILE NAME CACHE DISABLED DUE TO FAILURE CD DRIVE CONTROLLER FAILURE DATA ERROR DECREASING AVAILABLE MEMORY DISK C: FAILED INITIALIZATION Description The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. The primary cache internal to the microprocessor has failed. Contact Dell. The optical drive does not respond to commands from the computer. The hard drive cannot read the data. One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. 57

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Beep
Possible Cause
Troubleshooting Steps
•
Keyboard controller
test failure
4
RAM Read/Write failure
Memory failure
5
RTC Power Fail
COMS battery failure
6
Video BIOS Test Failure
Video card failure
7
Processor Failure
Processor Failure
Diagnostic Error Messages
Error Messages
Description
AUXILIARY DEVICE FAILURE
The touch pad or external mouse may be
faulty. For an external mouse, check the
cable connection. Enable the
Pointing
Device
option in the system setup
program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the
command correctly, put spaces in the
proper place, and used the correct
pathname.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the
microprocessor has failed.
Contact Dell
.
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to
commands from the computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be
faulty or improperly seated. Reinstall the
memory modules and, if necessary,
replace them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics.
57