Dell Vostro 3471 Service Manual - Page 3
Troubleshooting, Getting help, Enhanced Pre-Boot System Assessment - ePSA diagnostics
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Page 3 highlights
Removing the heat sink assembly...44 Installing the heat sink assembly...46 Memory modules...48 Removing the memory module...48 Installing the memory module...49 Power switch...50 Removing power switch...50 Installing the power switch...52 Power supply unit...54 Removing the power supply unit PSU...54 Installing the power supply unit PSU...57 Coin-cell battery...60 Removing the coin cell battery...60 Installing the coin cell battery...61 Processor...62 Removing the processor...62 Installing the processor...63 System board...64 Removing the system board...64 Installing the system board...69 TPM 2.0 installation...74 4 Troubleshooting...77 Enhanced Pre-Boot System Assessment - ePSA diagnostics 77 Running the ePSA Diagnostics...77 Diagnostics...77 Diagnostic error messages...78 System error messages...81 5 Getting help...82 Contacting Dell...82 Contents 3
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Removing the heat sink assembly
...............................................................................................................................
44
Installing the heat sink assembly
..................................................................................................................................
46
Memory modules
.................................................................................................................................................................
48
Removing the memory module
....................................................................................................................................
48
Installing the memory module
......................................................................................................................................
49
Power switch
.......................................................................................................................................................................
50
Removing power switch
...............................................................................................................................................
50
Installing the power switch
...........................................................................................................................................
52
Power supply unit
................................................................................................................................................................
54
Removing the power supply unit PSU
........................................................................................................................
54
Installing the power supply unit PSU
...........................................................................................................................
57
Coin-cell battery
..................................................................................................................................................................
60
Removing the coin cell battery
....................................................................................................................................
60
Installing the coin cell battery
.......................................................................................................................................
61
Processor
..............................................................................................................................................................................
62
Removing the processor
...............................................................................................................................................
62
Installing the processor
.................................................................................................................................................
63
System board
.......................................................................................................................................................................
64
Removing the system board
........................................................................................................................................
64
Installing the system board
...........................................................................................................................................
69
TPM 2.0 installation
.......................................................................................................................................................
74
4 Troubleshooting
.........................................................................................................................
77
Enhanced Pre-Boot System Assessment — ePSA diagnostics
....................................................................................
77
Running the ePSA Diagnostics
.....................................................................................................................................
77
Diagnostics
............................................................................................................................................................................
77
Diagnostic error messages
.................................................................................................................................................
78
System error messages
.......................................................................................................................................................
81
5 Getting help
...............................................................................................................................
82
Contacting Dell
....................................................................................................................................................................
82
Contents
3