Dell Vostro 3471 Service Manual - Page 74

TPM 2.0 installation, Installing Dell TPM Update Utility for Windows or DOS

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6. Install the: a. heat sink assembly b. WLAN card c. expansion card (optional) d. M.2 SATA SSD e. drive cage f. 3.5-inch hard drive chassis g. cooling shroud h. memory module i. front bezel j. cover 7. Follow the procedures in After Working Inside Your Computer. TPM 2.0 installation When you replace the system board for Windows 10 systems, the TPM 2.0 utility needs to be downloaded from Dell.com/support and updated. The act of updating the TPM 2.0 is the customer's responsibility. Failure to update to TPM 2.0 does not cause any major functionality issues with the system. Without TPM 2.0, some of the new, advanced security features of TPM 2.0 cannot be enabled through Windows 10. At that point the customer can still update the system to TPM 2.0. While DSP technicians are encouraged to help customers update to TPM 2.0 where possible, the risks of unavailable internet connection and restrictions have been taken into account and as such this approach is flagged as a best effort basis. Installing Dell TPM Update Utility for Windows or DOS 1. Download the TPM. a. Click Download File, to download the file. b. When the File Download window appears, click Save to save the file to your hard drive. 2. Clear the TPM (See Notes 2, 3 and 4 below). a. Before running the TPM update utility, clear the TPM Owner. 3. Disable TPM Auto Provisioning in Windows (See Note 4). 74 Removing and installing components

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6.
Install the:
a.
heat sink assembly
b.
WLAN card
c.
expansion card (optional)
d.
M.2 SATA SSD
e.
drive cage
f.
3.5-inch hard drive chassis
g.
cooling shroud
h.
memory module
i.
front bezel
j.
cover
7.
Follow the procedures in
After Working Inside Your Computer
.
TPM 2.0 installation
When you replace the system board for Windows 10 systems, the TPM 2.0 utility needs to be downloaded from
Dell.com/support
and
updated. The act of updating the TPM 2.0 is the customer's responsibility. Failure to update to TPM 2.0 does not cause any major
functionality issues with the system. Without TPM 2.0, some of the new, advanced security features of TPM 2.0 cannot be enabled
through Windows 10. At that point the customer can still update the system to TPM 2.0. While DSP technicians are encouraged to help
customers update to TPM 2.0 where possible, the risks of unavailable internet connection and restrictions have been taken into account
and as such this approach is flagged as a best effort basis.
Installing Dell TPM Update Utility for Windows or DOS
1.
Download the TPM.
a.
Click
Download File
, to download the file.
b.
When the
File Download
window appears, click
Save
to save the file to your hard drive.
2.
Clear the TPM (See Notes 2, 3 and 4 below).
a.
Before running the TPM update utility, clear the TPM Owner.
3.
Disable TPM Auto Provisioning in Windows (See Note 4).
74
Removing and installing components