Dell XPS 13 7390 2-in-1 Re-imaging guide for Windows 10 - Page 11

8 Double-click the chipset driver file icon and follow the instructions on the screen. 2. Critical Microsoft Quick Fix Engineering (QFE) updates Dell recommends installing all the latest available QFE updates from the latest Windows Service Pack. Service packs are automatically downloaded and installed when Windows Updates are enabled and can also be manually-downloaded and installed from the Microsoft support site. 3. Media-card reader driver The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for download from www.dell.com/support. Downloading and installing the media-card reader driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down the page and expand Chipset. 6 Click Download to download the media-card reader driver for your computer. 7 After the download is complete, navigate to the folder where you saved the card reader driver file. 8 Double-click the card reader driver file icon and follow the instructions on the screen. 4. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for supported operating systems. The IRST software package provides an added protection against data loss in the event of a hard-drive failure. NOTE: The following conditions must be met before you can install IRST on your computer. • Your computer has a RAID I/O controller hub (ICH). If your computer does not have a RAID ICH, you cannot install IRST unless a third-party RAID controller card is installed. • Your RAID controller is enabled by default. CAUTION: If a SATA hard drive is already installed, enabling the RAID controller might cause your computer to display a blue screen and an error code followed by a system reboot. To enable RAID, reinstall the operating system. Downloading and installing the IRST driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down the page and expand Serial ATA. 6 Click Download to download the IRST driver for your computer. Reinstallation sequence for drivers and applications 11