Dell XPS 13 9365 2-in-1 XPS 13 Convertible Setup and Specifications - Page 16

5 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 20. Self-help resources Information about Dell products and services Tips www.dell.com Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. Dell knowledge base articles for a variety of computer concerns. Learn and know the following information about your product: • Product specifications • Operating system • Setting up and using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows www.dell.com/support 1 Go to www.dell.com/support. 2 Type the subject or keyword in the Search box. 3 Click Search to retrieve the related articles. See Me and My Dell at www.dell.com/support/manuals. To locate the Me and My Dell relevant to your product, identify your product through one of the following: • Select Detect Product. • Locate your product through the drop-down menu under View Products. • Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. 16 Getting help and contacting Dell