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Using the Operating System CD, installed driver

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Using the Operating System CD Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see page 106). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft Windows XP System Restore" on page 108. To reinstall Windows XP, you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities CD to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship with your computer. Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if the Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM, and press . 6 When the Press any key to boot from CD message appears, press any key. 7 When the Windows XP Setup screen appears, press . 8 Follow the instructions on the screen to complete the reinstallation. 9 When the operating system reinstallation completes, reinstall drivers and application programs as necessary. See "Reinstalling Drivers and Utilities" on page 106. 112 Troubleshooting

Section	Page
Owner’s Manual	1
Finding Information	11
About Your Computer	15
Determining Your Computer’s Configuration	15
Front View	16
Left Side View	20
Right Side View	21
Back View	22
Bottom View	23
Setting Up Your Computer	25
Connecting to the Internet	25
Setting Up Your Internet Connection	25
Transferring Information to a New Computer	26
Running the Files and Settings Transfer Wizard With the Operating System CD	27
Running the Files and Settings Transfer Wizard Without the Operating System CD	28
Setting Up a Printer	29
Printer Cable	29
Connecting a USB Printer	30
Power Protection Devices	30
Surge Protectors	31
Line Conditioners	31
Uninterruptible Power Supplies	31
Using the Display	33
Adjusting Brightness	33
Switching the Video Image	33
Setting Display Resolution	33
Using the Keyboard and Touch Pad	35
Numeric Keypad	35
Key Combinations	36
System Functions	36
Display Functions	36
Power Management	36
Microsoft® Windows® Logo Key Functions	36
QuickSet Key Combinations	37
Adjusting Keyboard Settings	37
Touch Pad	37
Customizing the Touch Pad	38
Using a Battery	39
Battery Performance	39
Checking the Battery Charge	40
Dell™ QuickSet Battery Meter	40
Microsoft® Windows® Power Meter	40
Charge Gauge	40
Low-Battery Warning	41
Conserving Battery Power	41
Power Management Modes	41
Configuring Power Management Settings	43
Charging the Battery	43
Replacing the Battery	43
Storing a Battery	43
Using the Optional Camera	45
Accessing the Camera’s Help File	45
Manually Adjusting the Camera Settings	46
Creating a Picture or a Video	46
Using Multimedia	49
Playing a CD or DVD	49
Adjusting the Volume	50
Adjusting the Picture	51
Copying CDs and DVDs	51
How to Copy a CD or DVD	51
Using Blank CDs and DVDs	52
Helpful Tips	53
Using Dell Media Experience and Dell MediaDirect™	54
If the Computer Is Turned On or in Standby Mode	54
If the Computer Is Turned Off or in Hibernate Mode	54
Dell MediaDirect and Dell Media Experience Help	55
Connecting Your Computer to a TV or Audio Device	56
S-Video and Standard Audio	57
S-Video and S/PDIF Digital Audio	58
Composite Video and Standard Audio	60
Composite Video and S/PDIF Digital Audio	61
Component Video and Standard Audio	63
Component Video and S/PDIF Digital Audio	65
Setting Up the Cyberlink (CL) Headphones	67
Enabling the Display Settings for a TV in Microsoft® Windows® XP	68
Sound Modes	68
Stereo Sound Mode	68
5.1 Surround Sound Mode	68
Using Cards	71
ExpressCards	71
ExpressCard Blanks	71
Installing an ExpressCard	71
Removing an ExpressCard or Blank	72
Media Memory Cards	73
Installing a Media Memory Card	73
Removing a Media Memory Card	74
Using Networks	75
Physically Connecting to a Network or Broadband Modem	75
Network Setup Wizard	76
Wireless Local Area Network (WLAN)	76
What You Need to Establish a WLAN Connection	76
Checking Your Wireless Network Card	76
Setting Up a New WLAN	77
Connecting to a WLAN	78
Determining the Wireless Network Device Manager	79
Completing the Connection to the WLAN	79
Monitoring the Status of the Wireless Network Card Through Dell™ QuickSet	80
Mobile Broadband (or Wireless Wide Area Network)	80
What You Need to Establish a Mobile Broadband Network Connection	80
Checking Your Dell Mobile Broadband Card	81
Connecting to a Mobile Broadband Network	81
Enabling/Disabling the Dell Mobile Broadband Card	82
Dell™ Wi-Fi Catcher™ Network Locator	82
Microsoft® Windows® Firewall	82
Securing Your Computer	83
Security Cable Lock	83
Passwords	83
Computer Tracking Software	84
If Your Computer Is Lost or Stolen	84
Troubleshooting	85
Dell Diagnostics	85
Dell Support Utility	88
Accessing the Dell Support Utility	88
Clicking the Dell Support Icon	88
Double-Clicking the Dell Support Icon	88
Drive Problems	89
CD and DVD drive problems	89
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray	89
If you hear an unfamiliar scraping or grinding sound	90
Hard drive problems	90
E-Mail, Modem, and Internet Problems	90
Error Messages	91
ExpressCard Problems	95
IEEE 1394 Device Problems	95
Keyboard Problems	96
External Keyboard problems	96
Unexpected characters	96
Lockups and Software Problems	97
The computer does not start up	97
The computer stops responding	97
A program stops responding or crashes repeatedly	97
A program is designed for an earlier Microsoft® Windows® operating system	97
A solid blue screen appears	97
Dell MediaDirect™ problems	98
Other software problems	98
Memory Problems	99
Network Problems	99
Wireless Local Area Network (WLAN)	99
Mobile Broadband (Wireless Wide Area Network)	100
Power Problems	100
Ensuring Sufficient Power for Your Computer	101
Printer Problems	101
Scanner Problems	102
Sound and Speaker Problems	102
No sound from integrated speakers	103
No sound from external speakers	103
No sound from headphones	103
Touch Pad or Mouse Problems	103
Video and Display Problems	104
If the display is blank	104
If the display is difficult to read	104
If only part of the display is readable	105
Drivers	105
What Is a Driver?	105
Identifying Drivers	105
Reinstalling Drivers and Utilities	106
Resolving Software and Hardware Incompatibilities	108
Restoring Your Operating System	108
Using Microsoft Windows XP System Restore	108
Using Dell PC Restore by Symantec	110
Using the Operating System CD	112
Adding and Replacing Parts	113
Before You Begin	113
Recommended Tools	113
Turning Off Your Computer	113
Before Working Inside Your Computer	114
Optical Drive	115
Hard Drive	116
Returning a Hard Drive to Dell	119
Memory	119
Hinge Cover	121
Keyboard	122
WLAN Card	124
Mobile Broadband Card	128
Subscriber Identity Module (SIM) Card	134
Internal Card With Bluetooth® Wireless Technology	134
Dell™ QuickSet	137
Traveling With Your Computer	139
Identifying Your Computer	139
Packing the Computer	139
Travel Tips	140
Traveling by Air	140
Contacting Dell	141
Specifications	163
Appendix	171
Using the System Setup Program	171
Viewing the System Setup Screen	171
System Setup Screen	171
Commonly Used Options	172
Cleaning Your Computer	173
Computer, Keyboard, and Display	173
Touch Pad	173
Floppy Drive	174
CDs and DVDs	174
Camera	174
Dell Technical Support Policy (U.S. Only)	174
Definition of \	175
Definition of \	175
FCC Notice (U.S. Only)	175
FCC Class B	175
Macrovision Product Notice	176
Glossary	177

Match case Limit results 1 per page

112

Troubleshooting

Using the Operating System CD

Before You Begin

If you are considering reinstalling the Windows XP operating system to correct a problem with a newly

installed driver, first try using Windows XP Device Driver Rollback (see page 106). If Device Driver

Rollback does not resolve the problem, then use System Restore to return your operating system to the

operating state it was in before you installed the new device driver. See "Using Microsoft

Windows XP

System Restore" on page 108.

To reinstall Windows XP, you need the following items:

•

Dell™

Operating System

•

Dell

Drivers and Utilities

NOTE:

The

Drivers and Utilities

CD contains drivers that were installed during assembly of the computer. Use the

Drivers and Utilities

CD to load any required drivers. Depending on the region from where you ordered your

computer, or whether you requested the CDs, the

Drivers and Utilities

CD and

Operating System

CD may not ship

with your computer.

Reinstalling Windows XP

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you

must also reinstall the device drivers, virus protection program, and other software.

NOTICE:

The

Operating System

CD provides options for reinstalling Windows XP. The options can overwrite files

and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell

technical support representative instructs you to do so.

NOTICE:

To prevent conflicts with Windows XP, disable any virus protection software installed on your computer

before you reinstall Windows XP. See the documentation that came with the software for instructions.

Save and close any open files and exit any open programs.

Insert the

Operating System

CD. Click

Exit

if the

Install Windows XP

message appears.

Restart the computer.

Press <F2> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the

computer and try again.

Press the arrow keys to select

CD-ROM

, and press <Enter>.

When the

Press any key to boot from CD

message appears, press any key.

When the

Windows XP Setup

screen appears, press <Enter>.

Follow the instructions on the screen to complete the reinstallation.

When the operating system reinstallation completes, reinstall drivers and application programs as

necessary. See "Reinstalling Drivers and Utilities" on page 106.