Denon 3808CI Owners Manual - Page 86

Getting Started Connections Setup Playback Remote Control Multi-Zone Information Troubleshooting GAudioH Symptom Cause Countermeasure No sound is produced from center speaker. • You are playing a monaural • The mode is set to something source (TV, AM radio broadcast, other than "STANDARD (Dolby/ etc.) in the STANDARD (Dolby/ DTS Surround)". DTS Surround) mode. No sound • The surround mode is set to • Set to a surround playback is produced "STEREO", "DIRECT" or "PURE mode. from surround DIRECT". speakers. No sound is produced from surround back speaker. • The surround back speaker's • Check the setting and change it power amplifier is assigned to a as necessary. different channel. • Surround back speaker setting is • Set to something other than set to "None". "None". • Surround mode not set to a mode • Select a surround playback for 6.1- or 7.1-channel playback. mode. No sound is produced from subwoofer. • Subwoofer's power not turned • Turn on the subwoofer's power. on. • The "Subwoofer" setting at • Set to "Yes". "Speaker configuration" is set to "No". • The subwoofer is not properly • Check the connections. connected. • The subwoofer's volume is • Adjust the subwoofer's volume turned off. to an appropriate level. No test tones are • Surround mode not set to • Set to the STANDARD (Dolby/ produced when " S TA N D A R D " ( D o l b y / D T S DTS Surround) mode. main remote Surround). control unit's TEST TONE button is pressed. DTS sound is not output. • DVD player's audio output setting • Set the DVD player. For details, is not set to bitstream. refer to the DVD player's operating instructions. • DVD player is not compatible • Use a DTS-compatible player. with DTS sound playback. • The AVR-3808CI's "Decode • Set to the "Auto" or DTS mode. Mode" setting is set to "PCM". HDMI audio • The "Manual Setup" - "HDMI • Set to "Amp". signals are not Setup" - "Audio" setting is set to output from "TV". speakers. Page 41 40, 41 33 28 40, 41 - 28 9 56 40 - - 38 30 Symptom No sound is output from the monitor connected with HDMI connections. Cause Countermeasure • The "Manual Setup" - "HDMI • Set to "TV". Setup" - "Audio" setting is set to "Amp". Page 30 GVideoH Symptom The on-screen display does not appear. No picture appears. No picture appears with HDMI connections. Picture cannot be recorded. DVDs cannot be copied on a VCR. Cause Countermeasure • The format of the GUI and TV • Match the format of the GUI and (NTSC or PAL) do not match. TV. • The connections between the • Check the connections. AVR-3808CI and monitor are faulty. • The monitor's input setting is • Set properly. wrong. • PURE DIRECT mode is set. • Cancel the PURE DIRECT mode. • The player is connected using the • High definition (1080i/720p) and component input connectors, the progressive (480p/576p) video monitor is connected using the signals are not down-converted. video (yellow) or S-Video output Set the player to interlace connectors. (480i/576i) signals. • The connections to the HDMI • Check the connections. connectors are faulty. • HDMI input setting is improper. • Check the HDMI input setting. • The monitor is not compatible • Connect a monitor that is with copyright protection compatible with copyright (HDCP). protection (HDCP). • The HDMI format of the player • Match the HDMI format of the and monitor do not match. player and monitor. • Input source does not match • The video conversion function recorder's video connection does not work for the REC connector (video or S-Video). OUT connectors. Match the input source and recorder connections. • This is not a malfunction. Most - movie software includes copy prevention signals and cannot be copied. Page 34 11 ~ 22 - 40, 41 - 11 39 11 11 15 - 83