Dirt Devil M087700 Manual - Page 12

TROUBLESHOOTING GUIDE WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING PROBLEM POSSIBLE REASON POSSIBLE SOLUTION Cleaner won't run 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Needs service. 4. Thermal Protector activated. 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker. 3. Take to service center or call 1-800-321-1134. 4. Allow cleaner to cool - Pg. 3. Cleaner won't pick-up or low suction 1. Dirt container not installed correctly. 2. Dirt container full. 3. Brushroll worn. 4. Broken or worn belt. 5. Clogged filter. 6. Nozzle/dirt passage hose clogged. 7. Carpet height setting is incorrect. 1. Review dirt container removal and replacement - Pg. 8. 2. Empty dirt container - Pg. 8. 3. Replace brushroll - Pg. 9. 4. Replace belt - Pg. 9. 5. Remove filter and clean - Pg. 8. 6. Remove lower hose; remove obstru- ction - Pg. 11. 7. Set carpet height adjust lever to appropriate setting for carpet being cleaned - Pg. 6. Dust escaping from cleaner 1. Dirt container full. 2. Dirt container not installed correctly. 3. Hose not installed correctly. 4. Filter not installed completely. 1. Empty dirt container - Pg. 8. 2. Review dirt container removal and replacement - Pg. 8. 3. Review hose installation - Pg. 6. 4. Review filter Removal and Replacement - Pg. 8. Cleaner tools won't pick-up Headlight not working 1. Hose clogged. 2. Dirt container full. 3. Filter clogged. 1. Bulb burnt out. 2. Loose electrical wires. 1. Remove hose and tools; remove obstruction - Pg. 6 & Pg. 11. 2. Empty dirt container - Pg. 8. 3. Clean filter - Pg. 8. 1. Replace bulb - Pg. 10. 2. Call 1-800-321-1134 for nearest authorized Royal° Dealer. Cleaner is difficult 1. Carpet height setting is incorrect. 1. Set carpet height adjust lever to appropriate to push or won't setting for carpet being cleaned - Pg. 6. move forward 2. Self-Propelled feature not activated. 2. Review Self-Propelled feature - Pg. 7. 3. Speed selector setting is incorrect. 3. Change speed selector - Pg. 7. ANY OTHER SERV CING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE CUSTOMER SERVICE (1-800-321-1134) In the event that further assistance is required, see your Yellow Pages for an authorized Royal° Dealer. Costs of any transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal° Dealer or retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number appears on the bottom of the cleaner.) 12