Dymo LabelManager® 220P User Guide 1 - Page 20
Troubleshooting
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Troubleshooting Review the following possible solutions if you encounter a problem while using your label maker. Problem/Error Message Solution No display • Ensure the label maker is turned on. • Replace discharged batteries. Poor Print Quality • Replace batteries or attach power adapter. • Set Contrast to higher level. See Adjusting the Print Contrast. • Ensure tape cassette is installed properly. • Clean the print head. • Replace the tape cassette. Poor Cutter Performance Clean the cutter blade. See Caring for Your Label Maker. Printing . . . No action required. Message disappears when printing is finished. Too many characters Exceeded max. number of characters Delete some or all of the buffer text. Too many lines • Delete a line to fit on the tape width. Exceeded maximum number of lines • Insert a wider tape cassette. Batteries almost discharged. Replace batteries or connect AC power adapter. Tape Jam • Remove jammed label; replace tape cassette. Motor is stalled due to label jam. • Clean cutter blade. If you still need assistance, contact DYMO Customer Support at (203) 588-2500. You can also visit the DYMO Web site at www.dymo.com. 20